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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,579

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 427,579 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Amazing service, very friendly and informative.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Amazing the process was so smooth from beginning to end for us they answered all questions we had anytime any day.

headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

2.5 out of 5 Stars
Would Recommend

I really don’t appreciate how this situation was handled. I was told that this problem would be fixed but I wasn’t. I have to fix the problem myself.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

Great service and very veteran focused. I had very little to worry about through the loan process. They ensured they kept me informed of any changes as soon as possible and ensured I always knew how to complete each step of the process. Would do business again.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Great

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

I am thoroughly pleased with the team I had. This process was made easy due to them and I would reccomend Taylor, George, Chris and Vickie to anyone!!!!! Hands down!Outside of their control. I would say VU did not offer the best rates available. I simply went with them beicase they seemed easier to deal with and everything was a one stop shop with the VU app

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

I can’t say enough about how great VU is! My experience is way beyond what I could have expected. The team was quick and efficient and helped me understand the process without rushing me. Aaron is the greatest loan officer I’ve had the pleasure of working with. He is truly a gem! Thanks VU for providing veterans and military personnel with the best services!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

The team did a great job! Completely appreciate the efforts everyone out in on our behalf, it was a pleasure working with you.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

Staff is very helpful and professional. I have absolutely nothing negative to say.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend

James and Kayla went above and beyond to make buying our first home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours and while “James was on vacation” he would still respond to my emails and calls. Thank you so much for making this journey so easy for my family and I.
I have recommended your team with some of my buddies and I look forward to working with you again in the future.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

Buying a home can be a stressful process. This was the easiest home purchase I’ve made by far. I was impressed by the service, availability to answer questions and friendly, confident team at Veterans United. Highly recommend.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

I can hardly wait to buy my next house.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Huge shoutout to my entire team! Thank you for the great service you provided!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Everyone at VUI were outstandingly amazing! We had the best people and teams assisting us throughout the entire process! Just amazing!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Thank you, Veterans United Home Loans, for this beautiful experience and journey. If you would have asked me if this was possible more than a year ago, I would have said no. But going through the process and checklist provided by VA Home Loans more than a year ago helped me reach my goal one step at a time. I am beyond words for how far I have come on this journey. I am enjoying my new home in Buckeye Arizona, and my wife and kids are loving the beautiful swimming pool and huge space we now live in.Thank you so much VA Home Loans for everything you guys do for Veterans and their families. May God continue to bless you all now and forevermore.In Christ
Fo'ilefutu Family

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Mark Reid and his whole team ((Chris, Samantha) were so very kind, knowledgeable, and always keeping in touch during the whole process. Thank you veterans United for assisting me with this huge process. I’m glad I found truly people who had my best interest at hand. Thank you!

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Throughout the process, my experience was great. From. First contact to close, would 100% recommend.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

More Reviews

See all 427,579 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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