Hannah Rowe should not be working for a company that has anything to do with veterans. She does not listen nor does she call back. Nikki Moore does not call back and is difficult to work with. Even my realtor couldn’t believe the lack of response.
Response from Veterans United
Matthew,
I'm looking into this further for you. If you're willing to discuss it with me, I've left a voicemail for you with my callback information. You can also email me anytime, too. Our Client Advocate team is here to help however we can when we get feedback like this.
In your corner,
Dave, Client Advocate
I felt like I was in good hands through the whole loan process. I am very satisfied with the people that helped me at Veteran United.
I can't forget to shot out Sarah Stoll, my loan originator. She was on Phil's team to get me through the underwriting process. Sarah pleaded my case with the underwriter a few times on my paperwork, making sure they understood what was going on and keeping me straight. I can't say thank you enough for helping me get through underwriting. She is a force to be reckoned with and I'm glad she was on Phil's team.At the end of the day, I have been blessed. I had my concerns that I wouldn't close by the date they had listed. But I did. It still feels surreal that I'm in my on place and I'm finally taking the time to plant my roots. It was long overdue for me to accomplish this but I'm humbled and thankful that I had the group of people that I did.
Every time I have used Stephen it has been the most simple, headache free process buying a home. This is my second purchase using Stephen as my contact and he continues to go above and beyond for me each time.
Exceptional performance. The team responded promptly and they were ready at each milestone. Thank you all.
Erin West was also amazing. This process went so fast. Three weeks contract to close over a big holiday week too.
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Veterans united is great! Didn't see the point of the concierge
VU provided a personal experience with a knowledgeable team that not all lenders can provide. I can't be leave how quickly they were to respond when I had a question, or needed information. Thanks so much you guys!
