Veterans United has be my choice and go to agent for all things I needed when I was in the market for my last few homes. I plan to use them in the future if the occasion arises. I strongly recommend them for all Veterans. The courtesy and support was second to none! There was constant communication and follow up for ALL things concerning home buying. So many additional supports available!
The team of Aaron, Juan, and Jabril were outstanding is every aspect.
Great experience. Mark made the process seamless and easy. Overall, very comfortable with the outcome.
Veterans United is the go to place when looking for a seamless VA home buying experience. They are are always vigilant and have the knowledge and experience to answer questions. I not only was treated with all the respect in the world but I felt like it was my family helping me every step of the way. I am glad I came across them and for anyone that plans on buying a home, these folks are the real deal! From a hardcharging jar head!
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
My experience with Veterans United has been great. Professional, friendly and hardworking attitudes that helped us close on time! They tell you what they need, what your responsibilities are and explain the process and many details in easy to understand ways.
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Again, thank you all! Such a huge accomplishment in my life and you all did amazing.
Thank you to Austin and Christina for doing an amazing job.
The Veterans United team was by far the most respectful, honest, knowledgeable, and dedicated group of people I’ve had the pleasure of working with. They helped me achieve my goal by making my first home purchase a breeze. If I ever plan on purchasing another home I will definitely be giving them a call!
Extremely helpful team all the way from fixing my credit to the home buying process made my dream of homeownership a reality seriously recommended
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Each person made for a swift and thorough team! They made the process reasonably simple, quick, and smooth. I'm glad I called!
Everyone I felt with was a pleasure to deal with and I highly recommend
You should be very proud of your team they are absolutely outstanding from top to bottom and would love them helping me again in the future!
The entire team was outstanding, Daren, Hailey, Melissa and Tamera all were truly a blessing to work with. I will not hesitate to direct anyone I know who might be looking to purchase a new home in their direction. They are all truly top notch and will to go above and beyond to assist in helping with anything you might need.Thank you all so much, you have made a dream come true.
What happened happened the situation for me was very stressful but in the end I got the home and the loan so that's good. As a manger and former project engineer this is something easily fixed and and as this may be obvious I still offer my advise for future veterans sake.1. Communicate verbally and email to your customer your leaving for will not be able to communicate for whatever period of time.
2. Set up a plan for another licensed loan officer to take over in your absence. Have that person call customer to firm up the take over plan.
3. Never ever trust that someone else in your organization will manage your customer the way that you would or should. That being said make sure #1 nd 2 are done before and after you leave.
Response from Veterans United
Daniel, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
