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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,201

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,201 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Maybe make the experience a little more personal by maybe one face to face meeting especially when local.

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

The staff at Veterans United was extremely helpful in assisting me in obtaining my new home on all levels of the home buying process.
I would gladly recommend the services of Veterans United to anyone, be they military affiliated or otherwise.Thanks Again Veterans United. : )

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

Veterans United made buying a home a dream. Not only did we find our beautiful forever home, we found a lender that showed us buying a home doesn't have to be a nightmare experience. We had a great buying experience from beginning to end! Thank you for making it so easy! The portal was a dream and the team was superb!

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
Photo submission from Geraldine H.

The process was very easy. In 45 days I had my house.

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

My Veterans United team was amazing. They were very knowledgeable & so kind.
Josh and his team kept me up to date on any / all information that I needed to know, and was quick answering my phone calls with questions I had.
They went above and beyond to
make the home buying process smooth. The entire process from the beginning to closing has been the best experiences I ever had in home buying.
I highly recommend Josh and his team.Thank you for all you do.
Manuel & Corina Garcia

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Heather, Kyle and the whole team were always there to answer questions no matter if it was email or text. They made buying a home a great experience for us.

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Thank you everyone!

Loan Officer: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Everyone was very professional, I wasn’t alone thought out the whole transition.

Senior Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey G.

You can't go wrong with Veterans United Home Loans! They made my application to closing process a breeze. Their thoroughness in research, took care of a title issue that could have become a problem in the future! Great thanks for all their support!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Terri’s dedication and commitment to the entire home buying process was masterful. I consistently had questions outside the breadth and scope of her described duties answered in a timely manner but questions she could not answer she quickly found me the people/references/literature without prompting or ‘passing the buck.’ I would fight to work with Terri again. Based on my experience I give VU my highest rating without reservation.

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

I just have to say that Chris and his team and the whole Veterans United process served me and my family in such a wonderful and impactful way. Words don’t do them justice.

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Thank you so much for all the support!!

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Baker

NMLS# 2132117

0.5 out of 5 Stars

Response from Veterans United

Gary,
 
I want you to know our Client Advocates are here for you even after closing. Please reach out anytime and we'll see how we can help.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Veterans United made literally the entire process of buying our first home so incredibly easy! I cannot believe we didn’t have to do more; they did so much of the hard work for us! Could not recommend Veterans United and all their staff enough!

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Jermaine Rivera

NMLS# 2172159

4.5 out of 5 Stars
Would Recommend

I found the loan coordination difficult in that they papers in submitted were not adequate but it took time to find that out and then when it came time to reupload the upload was not available. Clients should be told from the get go to establish a direct line with "my pay" ie get a new password whoch can take up to ten days.

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
Photo submission from Lauren S.

Nick Holman and his entire team constantly went above and beyond for us! We had a very short closing period (that included three major holidays) and our closing was on time and super fast! Nick also attended our closing to help with any questions and to expedite the entire experience. The entire team was always on the same page, fast with responses to questions, and always so kind and helpful (even with our silly questions). They were always just a call, text, or email away. The software to upload all of our documents was also super user friendly and made it so easy on us to have everything turned in fast! Extremely satisfied and can't even begin to describe our gratitude. Thank you so much!

Loan Officer: Nick Holman

NMLS# 1052289

3.5 out of 5 Stars
Would Recommend

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

Veterans United has helped me reach a dream I thought I'd never achieve. My family now has a home we can call ours, thanks to our loan team and our realtor. Thank you Veterans United for all that you do.

Loan Officer: Rich Pauls

NMLS# 2002773

More Reviews

See all 348,201 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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