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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,228

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 421,228 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This is our second time going through Veterans United and both times we had a EXCELLENT experience! We are hoping this is our forever home but if fate finds us looking for another home we will definitely be contacting Veterans United! We will definitely recommend Veterans United to anyone (Vets) that are looking for a new home.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Do not leave out Monika. She is the bomb ! All the ladies were Fantastic and deserve raises !!!!!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

4.5 out of 5 Stars
Would Recommend

Any form that requires a signature and can be submitted with an e-signature should be provided in e signature authorized format such as docusign. For example the VA release form should have been sent to me in a docusign or other acceptable esgined format to avoid delays in closing.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Best home loan experience ever, even doing it remotely. We have brought 11 houses, so that is saying a lot.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

4.5 out of 5 Stars
Would Recommend
Photo submission from David D.

The team members I worked with from Veterans United were amazing. Outstanding customer service. They made the home buying experience a smooth process and little to no worries on my end. They clearly communicated all updates during the home buying process which lead to a quick and smooth closing. I finally got the dream home I so long sought after.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

This was hands down the most delightful experience I have had with ANY company. Communication was prompt and easy to understand. There was never any pressure about deadlines and even though I did not need them, reminders were always sent at a decent time. The team was always transparent and available. I will definitely recommend this company to friends and family if the opportunity presents itself. I am eternally grateful.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Patient understanding and very efficient could not work with a better team.. Jeremy the day we need to have a bid in you were incredible oh my... Tiffany so understanding. Thank you all for making this old lady's experience with just a cell phone a smooth transition thank you again sincerely Jack & Dianne Sain

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
Photo submission from Michael C.

At the beginning I didn't know what to expect, but Rick and his team assured me that they would be their to help me through the process. Thank you Veterans United if I had to do it all over I wouldn't do it any different.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Thank you so much for all your help. However, the closing team was a real challenge in coming to terms to get this loan finalized.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

VU was awesome! Thank you all!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

The process went smooth, with a loan assumption happening almost faster than a new mortgage. Everyone said this would take ages, but they pulled through like champs!

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

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5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

We have been talking with Ryan way before we even started building our house. He provide us with important information through the entire process. He was there from the start of construction and kept constant contact all the way up until we moved in. This process was well over a year. There was never any pressure and he always provided the accurate answers. If any issues did arise he and Ashley would find the solution rather quickly. We have dealt with many mortgage agents, lenders, and relators in the past, but Ryan and Ashley have both far surpass any of them in many ways. They have shown true expertise, knowledge, and professionalism in ways that have far exceeded what my and my family required. The communication was outstanding and there was never a time I could of think of where I could not get a hold of one of them. Most of the time they called me. That says a lot these days when it usually is so hard to even get a person on the phone that can accurately answer a question in a relatively efficient time frame. If I ever do this again, they will be the first ones I try to reach out to. We absolutely whole heartly think you Ryan and Ashley for everything you have done for my family! Semper Fi & Semper Paratus!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

I got only good things to say about veterans united. As a returning customer I am not disappointed. Thank you, Veterans United for exceptional service and quality personnel.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
Photo submission from Joseph P.

I cant say enough great things about Veterans United. If your a Veteran and thinking of using your VA benifits, seek out VU. They will not disappoint. If they could get me into my dream home, then you can too. Thank you all at Veterans United.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend

I do not fault Veteran's United - but this application effort was delayed beyond "Normal" due to late, strung well out Water Well Contingencies. I reported "My Rural Shared Waterwell early in this application - yet it became an issue unexpectedly way late in the process. I fault "Work at Home" VA Reviewers in Denver.
Interestingly - immediately after President Trump was Inagurated, signed a "Return to Work, end Work From Home" policy for Government Employees - magically on a specific day just afterwards - mine and other V.A. Applications appear to have been "Approved" in mass. Brandon communicated regularly, performed very well in this ordeal!
But I am a mere 100% Disabled Veteran, how would I know anything. (Leukemia due to Military Chemical Exposure).
My application went far beyond the time to close expected.... from 2024 to 2025 actually. However, All funds recieved and I am very pleased. Respectfully,
Charlie Brodie

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I am glad I found Veterans United. Having a team assigned to you took a lot of the stress out of buying a home. I can’t recommend enough.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

I have nothing but great things to say about VU. Five stars. They made my dream come true.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

More Reviews

See all 421,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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