Max, Natalie, and the team were fantastic and made the process very easy! 10 out of 10 would recommend!
My realtor staci was wonderful kudos to the team n all ur held ur whole team r my heroes peace
Communication by the VU team kept us well informed throughout the entire home buying process. Thanks again Vetrans United!
My wife and I have worked with other companies but none have compared to VETERANS UNITED HOME LOANS! The prompt communication kept us in the loop through the whole process and ensured our loan closed fast and without any issues.
Communication was great. No issues at all.
great experience, always there for any questions. Helped me all the way through my process.
I appreciate Weiwei and Phil going above and beyond to help us with our first home purchase. During the initial search, checking on homes we were interested in and making the arrangements for viewing.
Phil made us feel very comfortable from our very first meeting and showing, up into the purchase of our home. Phil being "Local" was a plus.
I paid all this money for inspections that didn't get done. The day we moved into the house the ac isn't working and we have been dealing with that. Then we paid for a re inspection that obviously didn't get done.
Response from Veterans United
Hi Jerimiah,
I’m really sorry you’re dealing with all of this, especially right after moving in. It’s upsetting enough when something like the AC fails on day one—but it’s even more frustrating when you’ve paid for inspections and re-inspections that were supposed to help catch issues like that.
I know how much trust it takes to get through the homebuying process, and it sounds like you were left feeling like that trust wasn’t honored. That’s not okay, and I want you to know we take this seriously. While VA appraisals are designed to assess value and meet certain minimum property requirements, they don’t replace a full home inspection—and I’m sorry if that part of the process wasn’t clearly explained or followed through on.
I’d really like the chance to look into your file and see what was ordered, what was completed, and where things might have fallen through the cracks. You can reach my team directly at 1-800-212-5200 or email ClientAdvocate@vu.com. We're in the office from 9 a.m. to 5 p.m. CST, Monday through Friday, and happy to talk whenever it’s convenient for you.
The whole team was great. They took the time to explain when I had questions, always prompt with giving updates, and very courteous. I’m a first time home buyer that needed assistance and I received that and more.
Working with Todd and Drew were great. They made the loan process real smooth
Veterans United makes the financing process easy!
First time buyer, and the whole team was amazing. Kept me informed throughout the whole process. It was a a great experience!
Exceptional Service! Jeremy Arnold, along with his team, provided outstanding service throughout our home-buying journey, making the process seamless and stress-free.
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Wonderful company to work with so thankful for their services would recommend them to any veteran.
This has been such a great experience. I am 56yr old and never saw myself as a homeowner, Veterans United helped me to make a dream come true. This entire team took very good care of me and helped me understand exactly where I was in the process at all times. Their portal online is user friendly, therefore every time I had something on my to-do list, I would get an email. I highly recommend using Veterans United for your home buying needs.
Cole Abram’s and his team were super knowledgeable and quick to respond to our needs. So grateful to have them watch our backs. Would 100% recommend them all. Thank you VA team.
What a fantastic team. Made the whole experience a breeze and even enjoyable. I was fully expecting the closing to take at least 45 days but not with this team. They are top notch and kept the ball rolling.
