Veteran’s United are experienced in military moves and transitions. Their staff was educated on VA loan requirements and ensured that our transition to our new duty station would be as smooth as possible. From actually buying the home to lining up our utilities to getting discounts on our insurance - they helped us do it all.
Was a smooth and easy process. All options were laid out clearly and the team was always communicating. Was very happy with the process and overall experience.
We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.
Based on the slow communication and lack of transparency and urgency in the process, I did not feel valued as a customer and would not recommend Veterans United.
Overall great experience and would highly recommend veterans United!!
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
Jakob also lent his expertise and made this process easy.
Can’t say enough good about the team. Excellent support.
The whole team was amazing. They were able to get me in the home I wanted.
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
Excellent customer service.
You all did such a wonderful job with getting everything to me in a fast and easy way. This process was so simple! I had no idea what I was getting into at first but you guys sure made this possible for me. Thank you so much!
I'm a Navy veteran 64 years old. I had never bought a home.
The crew at Veterans United made me feel comfortable at every step.
A special Shout out to David Smart and Andrew.
Thank you so much!! I have a forever home now.
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Everything was relatively smooth. But as we got closer to Closing there were a number of unexpected red tape we had to go through prior to crossing the finish line. Not sure if it could've been helped but I wind up incurring some expenses that I was almost unprepared for. All that being said, I appreciate the due diligence of the team and continuing to press towards the mark to reach the final goal. I look forward to being apart of the Family as Andy often refers to it.
Veterans United Home Loans served the clients like VIP stars and that’s a service that is embraced by every dollar financed!
They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
This started off in Clarksville Tn being all positive. In GA it was different meaning follow up was slow after the initial paperwork. I had to ask after I submitted everything for the letter of approval.I have purchased 5 homes VA. This was not as good of an experience as the other 4 mainly because of communication.
Again, I would just like to say how much we enjoyed working with Jeff and his team. I would recommend Veterans United to each and every veteran that I know.
Veterans United was a Godsend! I’m so truly grateful! I was having a tough time with a borderline slumlord leaving me in a run down place with a leaking roof and under constant threat that they wanted to tear the house down. Rents are unaffordable and the housing market was peak insanity. With two young boys and a wife to shelter I didn’t know what I was going to do and Veterans United took the helm and rescued us. They were thoughtful and caring throughout the process and I’m forever grateful. Thank you all!
