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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,643

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 383,643 unfiltered, unedited reviews

Starting on Page 332 of 12719. Return to Page 1 »

4 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

For the first time buying a home it was so easy, everything got explained in detail, every time I had a question Ross McClanahan took the time to explain it over the phone, I honestly didn't have to worry about anything

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
Photo submission from Ciara A.

Highly recommend. Over and over again! So many ways to communicate throughout the process. Can't say enough good things.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Outstanding very knowledgeable

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Veterans United provided a fantastic team for my homebuying journey. The journey itself was long and difficult, but I am so grateful to my loan officers, realtor, concierge, and anyone else I did not have the pleasure of meeting. Everyone who helped me in the purchasing of my home deserves the highest of ratings, and I genuinely thank you all for your help very, very much. Without everyone involved, I would not have had such a successful military transition. Everyone had a part to play, and Veterans United made my part as simple as possible.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

🤩

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
Photo submission from Tawfiq K.
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

The Veterans United team is a class act they work together so that you’ll find a home and not a house. Thank you very much Veterans United for helping me find and obtain my home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Amazing job by the entire team, helped me every step of the way no matter how many times I called or asked the same questions. I highly recommend this team and I plan to use this team again in the future.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

Easiest home loan we have ever done. From start to finish, the app kept us up to date, and we received regular communication from Brant, Spencer, and Marianne. We will definitely use Brant’s team again in the future, and will recommend them to everyone we know!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Veterans United made our home purchase almost entirely stress free. The team was AMAZING - always answering calls, returning messages in a timely manner, and making next steps predictable and visible through the use of their "To Do" Check list. Everything is done through their app making it simple to communicate and receive messages. Not only is the service great, but the benefits of the loan are even better. Thank you Veteran's United for helping us buy our dream home!

headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

4.5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

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5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

I recommend this company and especially this team that I worked with.Thank you Matt ,Zach,Tommy ,Holie and everyone else a took a part in my home purchase. I'm very pleased with my new home.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
Photo submission from Robert B.

If you are a veteran, and need help obtaining a mortgage, a home, or improving your living situation...Veterans United can help.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

If you are active, retired, or a veteran and you don’t use VU, you are missing out! This team is legit, and they went above and beyond.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

0.5 out of 5 Stars

Seemingly everything they requested, I tried to get done asap I feel like they would post it day of and I would get it done night of. It would pend review for about 36 hours everytime. I talked to my realtor about the documents they were sending me. I didn’t understand the loan and closing cost estimates it looked like just a ton of numbers. My realtor said the loan company was supposed to go over that with me. Nobody went over it with me. I think I only talked to them directly on the phone 2 or 3 times. I told my family and friends this is an extremely confusing and stressful process working with them. I responded to an email within 5 mins of it being sent and I didn’t get a response back for days. They took days off of work without notifying me I just found out their first day out of office. Their replacement took about 3 days to respond back to me saying to help. My close got moved from 12/29 to 1/2. They didn’t understand the documents that the title company sent, the title company sent the same thing 5 times with an explanation. I will probably never use Veterans United if I have a choice. I want to include that this process was over the month of December so sure there was Christmas and new years but even before that there was a total lack of progress.

Response from Veterans United

Hi Luke, We are aware and agree that there are aspects of the loan process which benefit from exceptional attention to detail by all those involved. Thank you for sharing your voice and for bringing this to our attention. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Your comments allow our Client Advocate team to research further for learning opportunities. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.

4 out of 5 Stars
Would Recommend

Jamie my credit consultant was great and got me the information to get where I needed to be very fast! Johnna was wonderful during the home buying process and answered every question she could as fast as she could, even when she was out of office! Johnna is a rock star and veterans United should be grateful to have her on their team, I sure was!

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

More Reviews

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