Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
Very satisfied with the whole entire team. Thank you for your time, patience, communications, and hard work to make this happen for us. Again, thank you.Todd and Renee Nash
Great job 10/10
Thank you to Stephen, Kevin & Matt for making our home buying experience so quick, easy and efficient! We couldn’t have done it without you guys!
Thank yall for making the home buying process so stress free and basically doing everything for me. God bless
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
The app made it so easy to stay on top of things.
Austin did a wonderful and thorough job with my loan and AJ did well but seemed to not know a lot of my questions answers and had to go find the answers.
I am very pleased, they handled everything very well and was very professional.
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Over all. It was a great experience. It was quick and straight to the point. I got an answer for everything that I needed to know. Especially because this was my first home. I appreciate their professionalism and support. I will definitely recommend if asked.
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
