The professionalism and dedication to your clients were outstanding to say the least. We appreciate the hard work they did to help me and my wife secure our first home and would definitely use VA home loans in the future!
I loved this experience. Even though this whole thing was overwhelming , the team made sure everything was smooth and well explained. Thank you so much!!
I want to thank the incredible team of people that worked together to make this possible! The experience was unparalleled to any thing we could have hoped for.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
If you need a home, there isn't any other choice but Veterans United!!!
Dan is excellent and professional. When another company failed to get me a loan Dan stepped in and with ease took care of a stressful situation for me. Will continue to recommend him and veterans united.
The best option I could have ever found for a home loan
Refi; process was seamless, much like our initial loan.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Using the VA home loan was one of the best decisions I made. The people I worked with were incredibly helpful and made the whole process of buying a home with zero down payment so much easier than I expected. They explained everything clearly, answered all my questions, and really made me feel supported every step of the way. I’m super grateful for how smooth they made the experience.
I recently had the pleasure of working with Jason, Megan, and Katie from the loan team at Veterans United, and I couldn't be more satisfied with the experience. Their professionalism, responsiveness, and dedication made the entire process smooth and stress-free.One standout feature that truly enhanced my experience was the flexibility provided by the Veterans United iPhone app. This app streamlined the process significantly, allowing me to easily answer questions, upload documents, and even electronically sign important paperwork—all from the convenience of my phone. The user-friendly interface and real-time updates kept me well-informed and in control throughout the loan process.Having previously dealt with Freedom Mortgage, I can confidently say that working with Veterans United was a breath of fresh air. Unlike the constant barrage of emails from Freedom Mortgage, which often felt unnecessarily antagonistic regardless of the inquiry, the communication with Jason, Megan, and Katie was clear, supportive, and customer-focused. They were always ready to assist with any questions, making me feel valued and heard at every step.I wholeheartedly recommend Veterans United and their stellar team. Their efficient processes and exceptional customer service truly set them apart in the industry.
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Portal is easy to use. Team members were great at communicating. Entire process was painless.
From the first initial call to the last call to inform us that the loan has funded, Veterans United made the home buying process as smooth as possible. It was an absolute pleasure working with the team. I would highly recommend VU to family and friends. Thank you
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Thanks first for the heads up. Never thought a mortgage company would call and let a customer know they are eligible for a refi with a lower interest rate. Yall truly put the veteran first and for that, you have my loyalty here on out.
Good company
