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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,520

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,520 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
Would Recommend

Can't say I know many people that would say they enjoy the process of home buying. Was stressful and had some issues and comments I kept to my self being honest. But in the end I got a great home for close to what I was wanting to spend. No regrets but I do feel some member of this team could use a bit more training.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Thank you for all your hard work!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
Photo submission from Jason K.

If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

This has been a amazing journey. My family and I had basically giving up on purchasing a home until we got in touch with Veterans United. Now that dream is a reality. We are more than happy. We will definitely be recommending them to all of our veteran friends who are looking forward to making their next step towards home ownership.

Loan Officer: Justin Owens

NMLS# 1706557

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
Photo submission from Tina V.

Thank you so much for helping make this dream happen.

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: William Spann

NMLS# 2220257

4.5 out of 5 Stars
Would Recommend

I'm a first time home buyer. I've heard of many scenarios from other people as well as family of the ups and downers in the process. Well, I experienced it with my grandaunt passing away just two weeks before closing. I wasn't expecting that; I was told that every emotion would come all at once not knowing one of the emotions would be a reality. On the day of closing on time it did not hit me yet...that.. I...have... a... home. And yes I was homeless and houseless living in my car at times. The team that worked with me at Veterans United, were wonderful in helping me experience another emotion.. happiness. Wow... I'm in my office at home writing this review drinking coffee :)

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Jamie Huges kept me engaged and did let me fall off on my responsibility

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Owens

NMLS# 1706557

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5 out of 5 Stars
Would Recommend

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

4 out of 5 Stars
Would Recommend

The only negative thing I have to say is that our transaction coordinator was a little scatterbrained. I don't think it's all jer fault though because we closed in between Thanksgiving and Christmas and it seemed like she had a lot on her plate. Other than that working with Veterans United has been great. After having to file a bankruptcy because of covid issues I didn't think I'd ever be able to get another house but the team at VU (particularly our realtor, Angel Perez) worked tirelessly to get me and my family into our forever home.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
Photo submission from Dustin F.

Great experience. Friendly and great communication. Would Recommend to anyone. Even the attorney said they were extremely easy to work with and well organized.

Loan Officer: Hunter Hukari

NMLS# 1215343

3.5 out of 5 Stars
Would Recommend

From what I heard was veterans United was fantastic and our experience was less than. We had issues with communication with our lending agent and had to contact his team lead just to get questions answered. Rachel king was great sometimes hard to reach but she made sure to contact us as soon as she could. I would recommend Veterans United but I will inform people how many issues we had with communication and not getting told things that needed to be done on time. Overall we got the home but I felt like we would have gotten it weeks quicker if we had the communication we needed as first time home buyers. Overall I’d give Veterans United 7/10 just get the communication you deserve.

Loan Officer: Zach Huckabey

NMLS# 2026797

4 out of 5 Stars
Would Recommend

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Mike Smith & Brenden Henry did a fine job.

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

My loan team was awesome!!!!!! Very smooth experience. If I had to do it all over again I’d hand pick my entire team of the same people working with me.

Loan Officer: Brie Lasley

NMLS# 1182864

More Reviews

See all 347,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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