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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,358

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,358 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

So happy to have gone through Veterans United. Creat customer care. Blessed to have Sami help us, and we truly have nothing bad to say or anything you guys could improve on.

headshot image of Sami Rowe-Tillinghast

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a fantastic company, and I don't leave reviews often. We have purchased two homes, as well as refinanced our current home, and every person we have encountered has been exceptional. You just don't get that with other companies. The team at Veterans United makes you truly feel valued, they are always kind and attentive, and they follow up with you to make sure you are satisfied. The website is very user-friendly, making MyVeterans a breeze when attaching documents or making payments. We love Veterans United!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Everyone was very helpful. For someone who has never purchased a home before they made entire process very smooth and easy to understand; from the instructional videos, to your checklists of paperwork needed.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

I love the new house I just bought with the help of Veterans United.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Jim Wyatt

Loan Officer: Jim Wyatt

NMLS# 2027178

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Amazing customer service! 5 star!

headshot image of Tay Carson

Loan Officer: Tay Carson

NMLS# 2081194

5 out of 5 Stars
Would Recommend

If you want personal, efficient and courteous service. If you prefer a team that has your back. Then you want Veterans United.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

What an overall fantastic experience. I am a 75 year old Vietnam Veteran and was able to purchase a home beyond our wildest dreams because of the VA benefits and Veterans United services. You will not go wrong with this team.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I am a retired disabled veteran. Veterans United has been amazing. I can't say enough how wonderful it has been to work with a company that actually believes in customer service. Our loan specialist was outstanding and I mean that sincerely. I'm not one for blowing smoke and too often reviews are bogus, but I'm a real vet who wouldn't hesitate to tell you they sucked if it were true. I'm happy to say, I have been more than pleased. I haven't had customer service like this since the 60's. Do yourself a favor...don't go anywhere else. This company is the real deal and I'm so damn glad I did.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

The entire veterans united team was extremely efficient and professional. Everybody was understanding of my work schedule, made the process easy for me, and they did their jobs in such a way that I was able to close on a house in a timely manner while I was also working 84 hours a week. I will definitely be going through this company exclusively on the next home purchase.

headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend

We can not wait to get our next home...
You hit a home run...

headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

4.5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

4 out of 5 Stars
Would Recommend
headshot image of Logan Wendel

Loan Officer: Logan Wendel

NMLS# 1594361

5 out of 5 Stars
Would Recommend

Amazing customer service which is unmatched in my personal experience. I have completed 2 home purchases and 2 loan refinances with VU. They stick to their deadlines and have been a pleasure to work with. I have shopped around and the delay in communications and lack of customer attentiveness is noteworthy.
I will continue to use Veterans United when needed!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

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5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

To be honest I don’t even know where to start. The whole entire process from start to finish was amazing! From the first phone call I was greeted with a friendly voice that answered all of my questions and washed away any doubts that I had coming into the process. My personal loan specialist Leanna was the icing on the cake. She was quick to respond to any questions that I had. She reassured me throughout the process with her constant communication that left nothing up for interpretation. The Veterans United website is extremely user friendly and constantly updated during the process so you are never left wondering what is going on or the next step. I would highly recommend Veterans United!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

More Reviews

See all 424,358 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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