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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,275

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 424,275 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This is the second time I have used Veterans United without a real estate agent. My first experience was with an older house that kept getting delayed by underwriters. Rick is absolutely amazing, he is persistent, great with communication and is very knowledgeable. This time around was so smooth to the point we closed in exactly a month from the starting point. Stay on top of your checklist and communicate with your team when you have questions and you can’t go wrong! I highly recommend.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

10/10 would recommend to a friend.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
Would Recommend

With the exception of a couple of minor changes to the initial loan, everything that I was projected to close on I received. I have a lower rate , equity on my house I received the amount in final estimation. The appraiser they sent out was at my house quickly and turned in the comps fast. This individual was also a great pleasure to work with. The notary came out to the house and was another quality care professional. The funds were deposited rapidly. Overall this is an excellent experience.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Professional and knowledgeable staff. Highly recommended.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

0.5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veterans United staff provided me with support to get my household goods moved and helped find a crew to unload my stuff and get me into my house. They assisted with utilities and internet sources for me to call. Plus, putting me in touch with Jolene to find my home and making every part fo this process easy.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Very pleased and happy.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Veterans United home loans made the home buying process so much easier. This was the second home we bought and this time the process was so much easier. We have already recommended VU to several of our friends and we are so thankful that they were there for us. Highly recommended.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Veterans United afforded us the opportunity to find our forever home! They were outstanding and any veteran seeking their services will be well served!

headshot image of Jeff Olander

Loan Officer: Jeff Olander

NMLS# 2135748

5 out of 5 Stars
Would Recommend
headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

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5 out of 5 Stars
Would Recommend

To all Veterans friends looking to purchase a home or refinance, Veterans Home Loans is the lending agency for you, if you are looking for an agency that's understanding, caring and professional Veterans Home Loans is the right place to shop. I have refinanced and purchased a home with Veterans Home Loans and each time the process did not take months to complete. The on-line document signing process is a very user-friendly process, and paper less. I felt a very personal relationship with my loan agent each time.
Before going anywhere else try Veterans Home Loans First!

headshot image of Jessica Zulauf

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Jarvis Scruggs

Loan Officer: Jarvis Scruggs

NMLS# 2030082

2 out of 5 Stars

My personal circumstances made the loan process difficult and we had an appraisal issue that, to my understanding was irregular. However we came dangerously close to losing our property. It seemed that I was required to be far more involved in the process then I should have been. Based on my research it seems unless you are buying a cookie cutter property you should not get a government loan. I would be fine with using veterans united for refinancing purposes but for a purchase loan the process was too stressful and uncertain.

Response from Veterans United

Thank you for this feedback Jozsef. A member of our Client Advocate Team begun to research your experience and has emailed your team for additional details. We understand how the home buying process can get stressful, especially when moving and changing employers. As you know, there are regulations that must be met in these situations and we have experience leading customers through the process. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

4 out of 5 Stars
Would Recommend
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

Would highly recommend Veterans United and have already done so to other Veterans.
Chaplain R D Bentson

headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

More Reviews

See all 424,275 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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