Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,113 reviews
839 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,113 unfiltered reviews

Starting on Page 451 of 15,404. Return to Page 1

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Veterans United, the top and the best Home Loan for Military!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Chris, Suzann and the team were awesome to work with. This was my second time using Veterans United for a home loan. This process was smooth and seamless. The communication and prompt response to any questions I had was amazing. Than you all and I would absolutely recommend you guys to others!

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars

Michael Peters and his whole team were fantastic throughout my whole buying process. They each made every step of the way very easy, and all were very pleasant. Couldn't have asked for a better transaction process!
I would highly recommend everyone at Veteran's United.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

Ready to see for yourself?

Experience first-hand why 368,192 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Chris was professional and highly responsive to my questions and concerns. Thanks for the help. We will repeat again!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars

The team at Veterans United were fantastic from start to finish. I was just seeking information and they walked me through Step A to Z within a month I'm a homeowner. Stress-free hassle-free. I was just looking I did not think that this would be able to happen and they were the most fantastic people to work with. I would recommend them to anyone any veteran who is looking to buy home. I cannot say enough nice things about them. This was one of the most easy stress-free things I've done in my life and everyone says buying a house is terrible they made it so enjoyable. Thank you so much

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Veterans United made the VA loan process smooth and easy to understand. Communication was clear, everything stayed on track, and I always knew what was happening. Great experience overall.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Photo submission from Tommy B.

My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Everyone has always said buying a house was a nightmare. Dude, hands down my loan team at Veterans United made this the easiest and most painless process ever. Thank you guys for making my first home for my family become a reality!

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Excellent Highly recommend

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

If there was more of a rating I would give it. The whole team made it very simple, easy and not stressful at all. I would 100% recommend all fellow vets to use vu

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

We recommend Danny Revna to friends already during the process!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

1.5 out of 5 Stars

Communication was absolutely terrible.

Response from Veterans United

Hi Stevie,
I’m sorry to hear this. Poor communication is frustrating, and you deserved better from us. If you’re open to it, I’d appreciate the chance to learn more and help. You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Wendy is a great person she helped us get through this process and I got my first house so fast, she is highly recommended to everyone.. thank you To all who helped us,

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Amazing, great, and straight to the point. Helped and answered everything throughout the whole process.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Josh and Gabe were awesome! Made the whole experience of buying a home for the first time feel smooth and easy!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Rebekah made videos of the house and sent them to us because we were out of state. She quickly responded to all of our communications whether text or email. She also changed her schedule to make time for us to see the home. Would definitely recommend her to our friends.

headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars

Brian and the whole team at VU were extremely helpful, knowledgeable, and friendly every step of the way. Consistent communication and explanations. We would definitely work with them again!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.