My entire loan team was beyond incredible. If it wasn't for Anna's expertise, I would still be sitting here thinking that I can't qualify for a home period. She gave me a very simple 3-point plan to get my credit raised enough to qualify. You Go Girl!!Aaron and Anthony are my hero's for getting us to the finish line! They walked me through every detail and were available 24/7 to answer any questions I had. They also never seemed to get irritated when I would ask millions of questions or be on the verge of a breakdown. The online to-do list is probable my favorite part about this process. It was very simplified and easy to work with. THANK YOU Anthony, Aaron, & Anna! Your stellar job has earned Veterans United a LIFELONG customer!
Everybody involved in the team was super awesome from start to finish. I would 100% recommend all veterans to go thru with the same process. Great to have and any questions answered immediately without wait. 10 outta 10 all around
As a veteran family, we truly appreciate the work and effort that VU has provided!
I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.
I understand the home-buying process is long and strenuous. That being said, we had a 90-day contract to close. Why were we waiting till the very last moment to collect the paperwork? If this was a 45-day close, we would not have made it. The whole idea of a 90-day close was to be finished with the loan process so my wife and I could get married without having to deal with the stresses of gathering paperwork. Yet this process was pushed off till the very end. Overall, I am very happy with Allie and the process. But she is the only reason why I didn't leave Veterans United.
Thanks,
Clayton L
I was happy with loan terms.
The entire team was very attentive to my questions and concerns.
We closed on time and both parties were very happy.
The seller also was a pleasure to work with.
The issue that I had throughout the process was Clint's assistant Brandon. He never treated me bad, however, I did not like his attitude when it came to closing. It was delayed an hour or so because it had not been funded for documentation that had been sent to him two week or so prior to closing. Also, when the real estate called him to asked about funding at closing, he disclosed to Brandon that all parties were present and the real estate agent asked if he had looked over the pictures and receipts. He said that he just got to work. and the agent informed him that closing would be at 10am eastern time and Brandon stated that is not when he gets to work and that he just got in and he has to get settled and he would take a look, and he said it disrespectful. The real estate agent had to get a supervisor involved and then we had to do some more paperwork to ensure the loan was funded. I feel like this all could have been avoided, and the extended time was unnecessary. Clear to close in my mind is that everything is ready to go. Overall, this was a great experience and I would not trade it for anything. The staff from the beginning was great. Great customer service, great support, and they were on top of the game. I have purchased four homes and hands down this was the best experience ever. Jason and Clint superseded them all. Thank you all for your support. Brandon also did a great job ensuring that I received things in a timely manner, he just seems cutthroat at time. Again, thank you all for a great experience and helping to get a great home. Best Regards.
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
Veterans United again, has provided us such an easy experience purchasing a house. The communication is top notch with amazing employees. We will be using Veterans United if we purchase again.
My whole team was amazing start to finish. The whole homebuying experience was great thank you to everybody on this team will definitely recommend or use again
As stated above!
Thank yall for making my dream of home ownership and a place my family can finally call home.if not for yall I don't think it would be possible for me to own a home.thank you from the bottom of my heart for all your help and patience ♥️
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Veteran's United made our home ownership dreams come true. From start to finish they looked for ways to save us money. They were there for us when we had questions and took the guesswork out of the settlement process.
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
I couldn’t have had a better team to work with!!! Greg, Madeline and Britney were all amazing. I could not have navigated this purchase without them. They were there for me every step of the way with encouragement, instruction and hand holding that I required for my home purchase. I cannot begin to thank them enough for everything they did!! They truly are THE BEST!!!
