Aaron Esterle was amazing the whole journey from the approval until I received my keys Aaron was supportive and made sure I understood what I was doing I would give him 20 stars if possible
Veterans United was easy to work with. We had a tight deadline for a VA Home Loan and they pulled it out. Highly recommend, especially compared to the competition.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Amazing team and very helpful all around with a very smooth system to insure everything is in order to close on a house
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Overall, my experience with Veterans United was very positive. The process felt structured, transparent, and supportive, which made a potentially stressful situation much easier to manage. Communication was clear throughout, and I felt like I always knew what was happening and what to expect next. As a Veteran, I appreciated how streamlined and respectful the process was. I would absolutely recommend Veterans United to other Veterans looking to buy a home.
VA home loans gave me good advice when choosing the area to settle, helpfully recommended a great realtor, and stayed in touch throughout the process to assist when I needed the help. Their help changed a normally stressful process into one more easily endurance and understandable.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Katy was great
Jason and his team were amazing. They were on top everything throughout the whole process. Especially Katie.
I was let down by New Day USA big time; but Veterans United came to the rescue. "No man left behind" by VU for sure; VU loan officers went a long extra mile to make things happen for me.
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The entire team were phenomenal throughout the process. They were very hands-ons and informative. I appreciated the different levels of staff dedicated to assist in each area of the process. I would recommend them to anyone who is seeking to work with an amazingly professional lender.
Super smooth! 10/10 recommend if you have the option. Everything went as easy, simple, and smooth as possible. The team they put together actually seemed like they cared and were very nice.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
Process was quick, communication was excellent. Customer service was friendly, looked to answer all questions accurately and in a timely manner. Excellent experience.
Wyatt and team were very proactive and ensured every step I needed to take action on was complete in a timely manner to not cause any days in the closing process. They were also very helpful in answering questions and available around the clock.
Rob was absolutely great!!!! 10 out of 10 for sure :-)
