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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,496 reviews
710 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,496 unfiltered reviews

Starting on Page 451 of 15,417. Return to Page 1

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I'm impressed with everyone involved. You can literally apply and have all the work done with and for you, without traveling to an institution doing miles of leg work only to find out yea/nay.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4 out of 5 Stars
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars

Some if not the best communication when it comes to buying a house through specifically joseph S. and Amanda M. Thier team is amazing when I comes to urgency, professionalism, and a actual care for me to be a homeowner

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars

You are very fortunate to have an employee as dedicated as Jamie. He was with me 100% of the way including weekend and late night phone calls. He made closing on this house a real pleasant experience.

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

I will definitely be contacting VU with my future mortgage needs. Josh and his team were very efficient and professional with my mortgage refinance.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Don worked with my family for over a year, always prompt, responsive and supportive. Very trustworthy and helpful.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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5 out of 5 Stars

I went in to this process very cautious and a bit hesitant. The team that was with me was outstanding. The communication was excellent. quick responses to my emails and I don't believe I ever left a voicemail because my calls were always answered. everyone on the team was very knowledgeable and they all always made me feel comfortable and at ease. I felt the team was always on my side. Even when we had things done and were waiting for response from the seller my team always checked on me to be sure that all was well. My wife and I are grateful and are ready to start this huge new chapter in our lives. Thank you to everyone involved.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

4.5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

Everything was smooth and on point. Easy refi!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Photo submission from Tommy B.

My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

In my opinion this is the best company for Veterans! Smooth with no issues all the way through closing!

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars

Excellent service with professionalism and great respect for veterans! Highly Recommended!

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Veterans United and their team demonstrated exceptional professionalism and dedication throughout the entire process. They took the necessary time and every possible measure to ensure that each step proceeded smoothly and efficiently. Regardless of the challenges encountered along the way, the team worked collaboratively to address and resolve every issue.
Despite the complexities of coordinating across three different time zones—which could have caused significant delays—the team maintained clear, transparent communication and consistently found effective solutions to keep the process moving forward. Their commitment to integrity, responsiveness, and client satisfaction was evident at every stage.
I highly recommend Veterans United to all military veterans seeking a reliable, knowledgeable, and supportive team.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

Ready to see for yourself?

Experience first-hand why 368,510 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4 out of 5 Stars

All of the problem were from third parties including VA, which took too long to review and eventually reject our application. When we then converted to conventional loan the timing was not optimal due to holiday schedules. Otherwise Justin and his team put a lot of work into getting out loan to close.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Loved our team so much

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars

I have used Veterans United for 3 different houses and found them extremely supportive and helpful throughout all of my home buying adventures. I highly recommend Veterans United.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

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