Veterans United is beyond my expectations. The entire experience was excellent from start to finish. Great team effort from everyone involved and the communication was always timely and thorough. I would recommend them to anyone.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
It was as smooth as the last home I bought though them.
Outstanding and very professional employees.
Very helpful & informative
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Exceptional service! Fast, efficient and treated me like I was more than just another mortgage loan. Any time I talked to Kenny, he would ask how things are going, if I needed anything and got to know me and my family!
They went above and beyond.
I should have used them the first time I bought our home! They are absolutely AMAZING!!!!
Quick easy. The whole team is involved along the way. And lowest interest rates available.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Brice and the team were amazing. They clarified information needed and always explain the process and steps that we were in and any issues we were going through. Brice worked very closely with my realtor and the builder of the home that I wanted to purchase to get me the best deal possible, and to ensure that I was able to move into my home as quickly as possible. I’m a first time homebuyer and this was very scary for me, but Brice and the team made it a smooth transition. I just wanna say that this process with Veterans United changed my life and the life of my family!!!
Exceptional performance by the Veterans United team. The most professional approach to customer service and care. I never had any concerns throughout the process of financing my new home. Thanks to Ben Choi and the team fur making this a seamless experience.
My team was amazing and helped every step of the way. My questions were answered promptly and I was able to close ahead of schedule!
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Great people and great work. I couldn't be happier in my new home. A big thank you to Katie, Justin and the team.
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
the best team ever thank you all
Excellent use of services in a world of technology to do all of the things we use to do in person VU and Eric made the process the easiest and best. That I have ever experienced and I have purchased 4 homes in the past 15 years.
Drew made himself available at any time during this transaction. He crunched numbers on the spot for our client.


