Great tem to work with. Kept me informed threw the whole process.
Great service, fast response made the home purchase process pretty easy!
The service has been really great. They walked me through all processes and explained everything. Grateful for everything they did
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
Veterans United was there at every turn, no matter how many questions I had, they were there to answer them and were very supportive! I highly recommend that anyone who is buying a home would use them. I would do it all over again with Veterans United!!!
Constant request for information that was all ready uploaded was extremely fustrating.
Response from Veterans United
Hey Garvin,
That does sound incredibly frustrating, and I'm really sorry you had to go through that. If you’re uploading documents and still getting asked for the same things, I can see how that would feel like we’re not paying attention—and that’s not the experience we want for any of our borrowers.
I'd really like my advocates to dig into what went wrong here. If you’re willing, please reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to get in touch anytime and we’ll follow up as soon as we can.
I bought three houses in three different states and veterans united has to fail me in any way.
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
It was all painless. No problems.
My contact Joel was super on top of things and took the time to explain processes and requirements on my part. It was a smooth process thanks to him and his whole team.
This has been the best experience! Y’all made it so easy for us buying a new home. My Wife and I have been married for 20 years this year and she’s finally getting her dream home. The professionalism and courtesy that you guys have shown us during this process is just incredible. I can’t thank the team enough for everything they did to make this happen.
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Great team , made my home buying experience stress free. Good to see real caring people who takes their jobs seriously.
The services you provide veterans should be recognized every single day. My wife and I can't express enough what a great experience it was working with Veterans United Home Loans. Each and every member of my home loan team made such a positive impact during this entire process, we couldn't have asked for more. From our coordinator, Molly Nelson who graciously appointed Felicia Murphy as our realtor to the especially talented home loan officer, Katie Tegerdine. They made the home loan process enjoyable, pain-free, and explained everything so easily even a salty sailor could understand!
Madison and her team were awesome! I would definitely recommend!
Kevin and his team were absolutely phenomenal! They went above and beyond at every step and had my back and my best interest at all times. My only regret is that I don’t have more houses to buy with him!
Great company great agents all working for a common goal and that is to get you into your home and provide in professional and needed service from start to finish. They were awesome.
