Your whole staff was great.
Samuel and Mason were fantastic!
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
Outstanding service. Would highly recommend to anyone.
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From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Juliana is a princess of a loan officer, and person.
Andrew and Becca were absolutely fantastic. A lot of problems arose with HUD, but they handled everything perfectly and made the difficult process so much better.
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This was my third home buying experience and I can honestly say this was the easiest. The process was straight forward and had no surprises. The communication was 10/10 and I will definitely be recommending Veterans United to all my veteran friends and colleagues. And if need be, they would be my number 1 pick to use again.
Home buying is never easy. There are a lot of pieces to the puzzle and things can be wild. Aaron helped assure me when I was worried, he helped ensure things were done and helped get us to the finish line. Thank you!
Heidi and her team helped me with two homes and are there helpful the entire process. I would recommend veterans united to anyone.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Marty and his team are the best to include everyone from veterans united that I was in contact with during this process. They made this the easiest home buying experience I have ever had. They were very proactive and informative throughout! Kala also went above and beyond to ensure that we got everything we were looking for during this process amd she always exceeded our expectations!
Our loan officer was sooooooo amazing! Lindsay James, was so attentive and super helpful
