Lindsey was with us thru the whole process. Sweet and professional. Always made time for us to help us if any questions arise.
Hope for the Best but most definitely always prepare for the worst ! My loan experience with Veterans United and the VA process fell within that range as all plans in life do ! The B.L.U.F. Is that my loan Closed ! Now, I’ve heard that a 95% success rate is an acceptable figure in the Mortgage Loan industry BUT as a former Mortgage Loan Officer, former Realtor and Combat Veteran it is the 5% that keeps me up at night ! The dream of my retirement purchase was seemingly headed to that 5% thanks in part to an apparent less-than-dedicated M.I.A. VA assigned Appraiser ( held the assignment for one month before allegedly citing family and weather issues then final refusal to complete the task) ! If it wasn’t for the dedicated, compassionate and truly professional efforts of my Realtor, Title Agent and the “Replacement” VA Appraiser I don’t believe the deal would have ended successfully ! Attention to Detail.
Response from Veterans United
Hello Michael, we appreciate your feedback on this matter. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. It is our goal to provide consistent and personable communication to everyone we serve. A member of our Client Advocate team is available to speak with you further to discuss other aspects of your experience and ways we might improve our service.
One of the easiest things I've ever done. This company will give you a no hassle deal and make becoming a homeowner as painless as possible.
I just want to thank you guys from the bottom of my heart and anyone that I can send your way I would do it because I would highly recommend you guys keep up the good work as a veteran and speaking for other veterans we need people like you out there to help us thank you very much
Veterans United was easy to work with, made our responsibility manageable and timely.
Garet and Daniel were the best people to work with. They made the process easy and also made everything ok when I would them woth questions. Thank you and look forward to using your company again when we retire
Our experience with Veterans United was outstanding. Neal and his team was extremely prompt, friendly and knowledgeable in their area. We went through the loan and buying process faster than we could have ever imagined.
I recommend that all veterans should go through Veteran's United if they are looking to purchase a home.
keep up the great work thank you
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Awesome team and super helpful.
I am a former va borrower and did not think I was eligible for another loan and VU reached out to me, and I was and at my age of 61 I was able to build a brand new house and everything is up to code, being new. Me and my wife now live in our forever dream home . I am indebted to Veterans United Thank You for Everything. May God Bless You All
As a 19 year old PFC in the marine corps. I didn’t have a clue on what all went into buying a home. When I decided to tackle the challenge I was only greeted with tons and tons of knowledge. I was given almost an “every detail” instruction manual on everything that I needed to get or get done. Now although I’m still new and learned I can say that I’m a homeowner with a ton more knowledge then I had before. I’m very happy with the service I was given and am extremely confident that the people who worked with me will get many more people the ability to become homeowners without the hassle and fear that comes with it. I’m grateful for my experience and recommend doing this for anyone who can!
