As a first homeowner, I had many doubts and anxiety was rampant with the current market. It didn't matter, though, as Veterans United made our dream come true. Words cannot accurately depict how my family feels about their dedication and drive. I will simply say Thank You, and ask for leniency for not filling the page with our gratitude.Jon was very knowledgeable and answered even the most basic questions without any speck of impatience (and I can assure the reader, I can cause some bother with multiple questions). Kayla was always approachable and kept us informed every single step of the way. Nick was key in helping direct the utility swap and ensuring move-in was not a disaster. And I would like to shout-out to Jaime, who without her intense dedication to the financial evaluation, we would be still renting a townhouse with adjoined walls and random rambunctious screaming children. This team was phenomenal.Carol was, by far, the equal sign in this equation. Without all of her hard work and smart thinking, who knows what kind of agent we would have ended up with, and the house we would call our own. She helped us brainstorm to battle the wicked market and we jointly slayed the dragon: without Carol James, the castle of our dreams would be in another land, and we cannot ever repay her heart-led and wise contributions. My family hopes that she gets her own kingdom soon, as she is deserving of 10 castles.
Having gone through the mortgage application and approval process many times with different firms in the past I can say in comparison working with Veterans United gave me a sense that they were working for me and keeping my interest as a priority during the entires process. No surprises just consistent professional work.
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
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We well together making my dream come true.
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Aaron Rand is the best! Awesome in answering questions and helping make sure we stayed on track to close in a timely manner. Super Customer Service!
As a veteran I would strongly recommend other veterans to use Veterans United as this company is truely on your side.
