Superb customer service and extremely seamless refinance process. I was most impressed with their mostly online system which helped expedite the document collection/refinance process which could be slow when using paper copies. Highly recommend to anyone looking to finance or refinance a home, they definitely take good care of their active duty military servicemembers and veterans!
All stages of the process were clearly defined and help was only an e-mail or call away. Communications from the Veterans United team were proactive and prompt.
Everyone at Veterans United was easy to work with. Thank you!
If you are a veteran looking to buy a home and great service is a must; don’t search any further! Veterans United Home Loans is the place you want to go. If professionalism, is important to you; you will find it right here!
Come on and join the family of veterans who have been serviced by this great company “Veterans United “ and have found our forever homes!
Just a little more communication would have been helpful.
Thank you!!
I'd also like to rate the law office of Melissa Tzanoudakis who worked with all of us on this a 10/10. Melissa along with the Veterans United team and Joanne made a very effective team and did a great job.
Veterans United is supposed to be good, however, we heard a lot of things about extra fees being charged if your loan officer is not a local agent. They charge a $695 underwriting fee. Beware before you apply. Also, do some research on your loan officer. My loan officer went missing after our offer was accepted by the sellers and the loan process started. It would take days to have our questions answered.
This is my third loan process with Brian Jahnsen and Veterans United. The process is so seemingly easy...the horror stories that I had been told about VA home loans had me feeling very apprehensive but Veterans United has taken care of me each time!
The entire team was just on point. Every time. I’ll highly recommend to every Veteran I come into contact with.
I worked with jeff in the beginning and we worked baby steps to get my credit score up so I can even get a home loan. Told me what bills I had to pay off first or pay off first. He was a great pleasure to work with.
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I would use again for a future home purchase.
Brooke and Ben helped us tremendously, they kept our circumstances under consideration the entire time. When it came to an attorney taking his time they did not let up until said person would respond. Huge thank you to everyone that was on our team!
I would recommend Mike and his team to all future homeowners that i cross paths with.
Definitely pick Veterans United for your home buying needs!!!
I had an excellent team at veterans united , if I had a question or was not sure about the loan process or why , they gave me a detailed action plan on what was required and how the loan process worked, every step of the way to get me qualified.
