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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,515

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,515 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Superb customer service and extremely seamless refinance process. I was most impressed with their mostly online system which helped expedite the document collection/refinance process which could be slow when using paper copies. Highly recommend to anyone looking to finance or refinance a home, they definitely take good care of their active duty military servicemembers and veterans!

headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

All stages of the process were clearly defined and help was only an e-mail or call away. Communications from the Veterans United team were proactive and prompt.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Everyone at Veterans United was easy to work with. Thank you!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

If you are a veteran looking to buy a home and great service is a must; don’t search any further! Veterans United Home Loans is the place you want to go. If professionalism, is important to you; you will find it right here!
Come on and join the family of veterans who have been serviced by this great company “Veterans United “ and have found our forever homes!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Just a little more communication would have been helpful.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Thank you!!

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

I'd also like to rate the law office of Melissa Tzanoudakis who worked with all of us on this a 10/10. Melissa along with the Veterans United team and Joanne made a very effective team and did a great job.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

3.5 out of 5 Stars

Veterans United is supposed to be good, however, we heard a lot of things about extra fees being charged if your loan officer is not a local agent. They charge a $695 underwriting fee. Beware before you apply. Also, do some research on your loan officer. My loan officer went missing after our offer was accepted by the sellers and the loan process started. It would take days to have our questions answered.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

This is my third loan process with Brian Jahnsen and Veterans United. The process is so seemingly easy...the horror stories that I had been told about VA home loans had me feeling very apprehensive but Veterans United has taken care of me each time!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

The entire team was just on point. Every time. I’ll highly recommend to every Veteran I come into contact with.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

I worked with jeff in the beginning and we worked baby steps to get my credit score up so I can even get a home loan. Told me what bills I had to pay off first or pay off first. He was a great pleasure to work with.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Christy Herman

Loan Officer: Christy Herman

NMLS# 1641374

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

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4.5 out of 5 Stars
Would Recommend

I would use again for a future home purchase.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Brooke and Ben helped us tremendously, they kept our circumstances under consideration the entire time. When it came to an attorney taking his time they did not let up until said person would respond. Huge thank you to everyone that was on our team!

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

I would recommend Mike and his team to all future homeowners that i cross paths with.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Definitely pick Veterans United for your home buying needs!!!

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

I had an excellent team at veterans united , if I had a question or was not sure about the loan process or why , they gave me a detailed action plan on what was required and how the loan process worked, every step of the way to get me qualified.

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

More Reviews

See all 430,515 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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