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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,887

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 424,887 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Ryan and his team were awesome! They didn’t waste anytime getting things done and communication was phenomenal. I enjoyed working with Ryan and his team.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

Veterans United was such an improvement over dealing with my credit union when it comes to a home loan. I highly recommend them to all veterans!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I think the only think that could use improvement is maybe chill out a little bit on the inspection process , lowkey it was a pain , for the buy, and for the seller, AND that was the specific reason most people declind our loan type is be ause the appraisal process is to nit picky... I understand it's to cover your Investment, and to protect the buyer, but ultimately it may be a little to strict and it's kind of a bummer to lose out on opportunities because the seller is afraid of have to make repairs like repainting chipped paint areas .... lowkey the appraiser was petty for that but to each its own....but it's those tiny little lowkey irrelevant problems that hold up the process when it's not an issue that prevents to the home from being livable.... I feel like it's an expensive part of the home buying process for it to be as nit picky as it is..... we literally paid 600 for someone to tell us we got chipped paint.... and an exposed wire.... when the home inspector already said those were passable . So I dont understand the point of paying a home inspector and pass inspection just to be held up buy a home appraiser... but hey your the bank , you do what you feel is necessary to protect your money... I suppose if I was handing out Hella money I'd be nit picky too. But hey you asked ...

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Our experience was very good. The Veteran United loan personnel were knowledgeable and guided us through the process with ease and frequent communication which was very important to us during the loan process from the application through closing.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

It went smooth with a hitch!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

1.5 out of 5 Stars

I regret trying Vet United.

Response from Veterans United

Polardo, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

My overall experience with Veterans United was good, the best part was our real state agent Cheryl Gritzer she was great. We are satisfied and we would recommend Veterans United.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

If you’re on the fence on whether you should use Veterans United as your lender, just do it! They seriously take such great care of you throughout the whole process and have some of the best customer service hands down. We had shopped around at first and spoke to several different lenders and none of them hit all the marks like Veterans United did. Don’t waste your time on other lenders, just go with Veterans United, you’ll be glad you did!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

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5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4.5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

I highly recommend this company
After being ghosted by Loan Depot (Lori Mahaffey) specifically
Amanda and her team had me done in 3 weeks
Outstanding Job

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

This is the second time that I have used Veterans United to purchase a home with my VA Loan benefit. Stephanie and her team were awesome and made the process very easy. I highly recommend.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Excellent Process!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I cannot imagine any other company/organization making the loan and home-buying process as smooth as Veterans United did for my family and I. If you want a low-stress, smooth process, Veterans United is the way to go!

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

More Reviews

See all 424,887 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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