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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,887

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 424,887 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Thank you!

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

3.5 out of 5 Stars
Would Recommend

The quality of work and timeliness of getting the refi loan package together was weak. I didn't get action until I questioned why the delay in creating the package. The package provided was inaccurate as it did not contain the latest information on my current loan. Thankfully Max stepped in and helped explain and then rectify the issues.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Devin was instrumental in getting our loan approval. He worked with our budget and gave great customer service!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend

We were not happy with the title company. They were slow to respond to questions and getting the title insurance.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

My story is truly one of perseverance, patience and resilience. The entire Veterans United team I worked with these past 5 years are all OUTSTANDING! I cannot rave about them enough. I hope the entire team gets the raise and recognition for their hard-work on my case because they truly, truly deserve it. I will be telling everyone I know that is a veteran to work with Veterans United. Thank you again to the amazing team that made it possible for my dad remain in his primary residence.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

I especially love that when Matt sent flowers to me for the brother that passed away. I know that he wasn't obligated to do so.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

The online application process is well designed and quick.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

As first time home buyers, we are so fortunate to have worked with James and his team at Veterans United. They made this process so smooth and efficient. We cannot recommend them enough!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

At the closing our agent at the Title company even said what a pleasure it was working with Veteran's United. She said they were so quick to respond and made evreything so easy. I'd have to agree. I never once waited more than a few minutes for responses to inquires!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

If it wasn’t for veterans United I probably wouldn’t be a proud homeowner now.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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4 out of 5 Stars
Would Recommend

The whole process was very streamline but there were bumps. When they occurred, there was not a lot of transparency on the lender or underwriter portion. There were times when I wasn’t sure what was needed. Overall, it was a good experience

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Veterans United is the best benefit for Veterans. They take care of everything! We are thankful for them.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

If you want the best Home buying experience ever that is knowledgeable, honest and fast ... Choose Veterans United!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars
Would Recommend
headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

More Reviews

See all 424,887 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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