The customer service and friendliness was excellent. My reps kept me informed about everything along the way. The speed was very impressive. The only negative would be the closing costs as they seemed a bit high.
I can't tell you how pleased my wife and I are with the support and ease that Veterans United made the entire process of buying our house. They are great!
Veterans United Home Loans was incredible. I cannot thank them enough for such an amazing and seamless home buying process. As a first time home buyer I felt so comfortable in each step during the process and had endless education and support by subject matter experts. Veterans United are highest of professionals.
Great experience once again!
Used veterans united for my first purchase and they were great then. They got even better this time around and couldn't ask for anything else from the experience.
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Logan was FANTASTIC! I was constantly in the loop and he always answered every call, email, and text EVERY TIME. Logan went above and beyond and made this home buying experience as smooth as possible. I would recommend him to anyone looking to purchase a new home through Veterans United. Behind impressed. Keep up the good work Logan, and team!
I am 58 years old, and this is my first (and probably last) home buying experience, and honestly, I was not expecting "white glove service", but that is what I feel I received from "my team". I had a team!!! From the smallest details - receiving a package for my pups to the ease of getting referrals from my realtor, the home inspection, appraisal, etc. - everything was done in a timely manner, and there was constant communication. I feel extremely satisfied with my whole experience, and I am honored to share my experience with other veterans.
Thank you to everyone that helped or assisted during my home buying process!
Everything was simple and very straight forward. From day one talking with Austin Francis to get pre-approved, to working with Travis Ward throughout the process, and Desi Murray and Chance Schmollinger for all the hard work to get underwriting and documents needed to close. My wife and I never once felt strong armed or uncomfortable during the process and we contribute that to our team always being available and answering our questions thoroughly and honestly. I can say with pleasure that Travis and his team has earned our business for future purchases and we will highly recommend him and his team to anyone in need of a great loan officer. We thank you, and great job everyone!
The entire Veteran United Team: Danielle, Jennifer and Aubrey, provided outstanding customer service. They will be there to guide and assist the loan applicant from start to finish with expertise, knowledge and professionalism.
None at this time
The process can be stressful, but people in the know who have had many VA Loans tell me that the stress I endured was because Veterans United was on my side, and wanted to make sure everything was right.
Huge thanks to Hilary Albers, too. She and Cory were awesome.
