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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,213

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,213 unfiltered, unedited reviews

Starting on Page 5477 of 14203. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend

Good job

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Teamwork

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4.5 out of 5 Stars
Would Recommend

Brian was excellent to work with very professional at all times.

headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

It was a true experience dealing with Veteran United. I wish that everybody could feel
as happy as I was working with them. They have great people working for them.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Working with veterans United was easier than we thought! Having the portal was extremely helpful because we can view the documents we signed and still have left to sign. It was a very organized process!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4.5 out of 5 Stars
Would Recommend

I recommend using veterans united to any veteran or prior service vet. The services are awesome and well informed with the housing market. They give the best experience to the buyer.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

2.5 out of 5 Stars

They tried to say I didn’t turn in documents that I did and pushed my closing date back two days before closing. It all worked out but didn’t not need to be as extremely frustrating as it was

Response from Veterans United

Hi Abigail, your feedback matters. It is our desire to carry out the VA lending process in a way that provides genuine care, respect, and professionalism to each and every client. Our commitment to serving you is unwavering. While working hard to serve you, truly, we regret having fallen short of your expectations. We hope that you are doing well in your new home and that our commitment to serve you has a lasting impact.

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
Would Recommend

Surprised at the increased closing cost at closing. Thought it was too high and was not explained.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Very good friendly and prompt experience all around!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars
Would Recommend

Thanks

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Was my first time buying a house. After several phone and probably most were silly questions. Robert still treats you with respect and professionalism. His team did a outstanding job highly recommend veterans united.

headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

1.5 out of 5 Stars

Don’t use them unless you absolutely have no other option. They are slow, inefficient, and have terrible communication. They can do this because they do so many VA loans they can afford to lose customers. I used USAA in the past and had a much better experience with them.

Response from Veterans United

Hi Andrew, thank you for your open and honest feedback. Often times when documents need to be translated, it can cause delays in the process as well as differing time zones can make it challenging to connect. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail.

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend

It was a pleasant and pain free experience. I guess my only slight complaint was the length of time (it seemed very long) to get an appraisal for the property. But in general super happy with Rett and his team.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

More Reviews

See all 428,213 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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