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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,818

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,818 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I purchased my first home with Veterans United and felt very comfortable throughout the whole process. I would do it again and recommend to other service members.

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

Quick and painless. If you have your documents and submit them in a timely manner, the Veterans United company is the place to go to. AWESOME professionals to work with.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Gina and Adam was a dynamic team. I would and have recommended the company to friends and colleagues.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Thank you all for everything, keep up the good work. I will recommend you to any and everyone that expresses interest in making a purchase with their VA benefit.

headshot image of Lenni Oh

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

I'm 70 and thought buying a home was out of my reach...VA United made it happen.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Veterans United is truly dedicated to ensuring that veterans get the best mortgage at the lowest rates. They have made my mortgage experience as pleasant as possible and I appreciate their incredible efforts to make my dream home a reality for me.

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Krystal and the whole team at Veterans United did a great job. They communicated in a timely manner with relevant information. All of you made this home buying experience as easy as a evening walk in the park. I would definitely recommend your service.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend

Hello my name is Alpin Grant Marine Corp Veteran . When I decided that I wanted to buy a house I contacted Veterans United from the very first time I contacted them and started my home search I was able to find a house and was able to close in 45 days they have been great

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Highly recommend Veteran’s United. They are very professional, respectful and organized. They are with you every step of the way!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Thanks to the whole team for making the whole process easy, transparent and fun!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

2.5 out of 5 Stars

The underwriter was asking for irrelevant items. And additional items that were included in my escrow in which I explained to my loan officer that I was going to take care of these items before closing are now incurring late charges to my individual accounts due to wait time for delivery of the checks. When confronting loan officer with issues occurring through the process he always tried to push blame on the client. Failed to listen to explained disclosures early in the process.

Response from Veterans United

Ralph, The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home! We thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Veterans United helped walked me through the entire process from the second I inquired about a home loan giveaway up to my closing date. Credit specialist, finance advisors, etc.. they are all great and have your best interest.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I just closed on my house and it went flawlessly thanks to Alex Herbel and his team. Ask for him. He was awesome. The website was very good as well. It kept paperwork organized and fast. Good luck on your new home.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Simply stated, if you’re considering applying for a home loan, do it! Veterans United will help you succeed. Extremely fast, easy to complete and in within minuets you could potentially be buying a home.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4 out of 5 Stars
Would Recommend

Great app! Easy to use and navigate to stay on track!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

More Reviews

See all 424,818 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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