It took 3 months to close and 2 days before we closed they requested I pay over a thousand dollars which I had no idea about before when I complained that I should have been told before Devon offered to cancel the money requested by them.
Response from Veterans United
Raymond, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are always available to learn more. Thank you for your service and thank you for choosing Veterans United
There is so much I can say about Veterans United, but to sum up my experience in a few words would be that they worked above and beyond any other Mortgage Company that I've dealt with in the past. 5 STARs
Veterans United, they are what they say they are, excellent from 0 to 10 score you all get a 20 as my score Thank you
I was able to buy a house while working a travel job with minimal stress. I refinanced the house without lifting a finger during a global pandemic and for better or for worse, came out on top.
Seems like underwriting always needed one more document or one more thing to accomplish and it dragged the process out too long. I would rather just have the long list provided at the start so we could complete it quickly.Not sure of the truth, but we heard that conventional funding is much quicker than VA and a seller may opt to go with a conventional buyer over a VA buyer. If this is true, you must figure out a way to make VA funding quicker.
Seamless process, with the electronic submissions you’re always aware where in the process you are and what you need to submit or complete to keep things moving. Easiest mortgage process I’ve had.
Veterans United is hands down the best choice for a home loan. Superior customer service.
Being an 'ol timer," and used to one military related major banking/financial institute for over 20 years handling everything associated with purchasing and selling a house, it was difficult for me to put my trust with Ms. Tolster and her team. However, I am delighted I did! Even during the peak of the K19 epidemic everything was handled efficiently & expeditiously! There's an military saying... "If I had to go to war again" I would choose Ms. Tolster, her team and Veterans United - Thank You for All-Plus!!
When I first started this journey, I was just weighing my options. From the moment I first talked to Veterans United, I knew I had an advocate on my side that shifted my thoughts from possibility of home ownership to reality. Every step of the way, I had someone from the Veterans United team there to walk me through the process or answer any questions that I might have.
Truly thankful for all the support from the United Veteran's team. #proudveteran
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they all were a pleasure to work and made it so easy to do. 10s across the board
Nicole and her team are amazing! I've never had such an easy time with a mortgage company. The communication, was one of the best parts!! All parties were kept in the loop creating a smooth closing. I highly recommend Veterans United for anyone looking to use their VA benefits.
