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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,823

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,823 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

You can trusting them!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

1.5 out of 5 Stars

I went with VU because I had read all the great reviews online. My loan specialist made me have this review.

Response from Veterans United

Thank you for your feedback Dustin. Our Client Advocate team will review your file with your loan team in order to determine how this experience can be improved.

5 out of 5 Stars
Would Recommend

Outstanding. Terry and team were over generous with support. 11, 12+ on a scale of 10

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Every experience we’ve had with VU has been awesome.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

2.5 out of 5 Stars

We had to call multiple times to get updates on what was going on. Very little communication from VU and delays due to paperwork not being sent on time to underwriter.

Response from Veterans United

Thank you for your review Gerald. We agree that communication is the key in any transaction. Our Client Advocate team has begun researching this for you to help ensure a better experience for other Veterans in the future.

4 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Michael Helton

Loan Officer: Michael Helton

NMLS# 1493035

5 out of 5 Stars
Would Recommend

They were able to get me and my wife into a house in less than a month.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

The loan officer were great help in getting this loan . Aston was a real help fast at our questions we had. This is the first home we and have ever owned and are really enjoy it now.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

The process was seamless and Seth kept us updated continuously.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

2.5 out of 5 Stars
Would Recommend

It is ridiculous to question a foreclosure that happened more than 30 years ago then request documents from it.

Response from Veterans United

Thank you for your feedback Michael. We understand that there is a lot of documentation required by the VA when purchasing a home and always want to be here to help if possible. Please contact our Client Advocate team if you would like to provide any additional information.

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

My loan officer was very helpful

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Being two individuals in which had no idea what they were doing as well as no realtor in place, I have to say that this process was WAY smoother than what I thought it would be. We had step by step guidance from our Loan specialist as well as from the beginning being helped by Keri. We weren't sure if this was something we would be able to do as well as if we even had the steps in place to ensure we weren't denied. Yet, each individual from Keri to Mike and even Danielle were absolutely great!!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Quick, easy and professional.

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Cory Smith and Cody Jackson made the home buying experience as painless as possible. They did an outstanding job working with us to keep us on track to get us into our new home. Thank you for everything. Jeff and Kathy Thompson.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Veterans United Home Loan Officers were like family to me through the entire process. Thanks to all; especially Nick & Kara. Have a very Happy New Year!!!~ Miriam J Gash

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

I was very happy with Veteran's United. But I was very displeased with the Notary that was sent here to sign the refinance papers. She didn't bother to wipe her feet and drug all kinds of pine needles in my home.

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

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5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Veterans United reputation was proven in providing loan approval were other lenders fell short.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

From beginning to completion Alice was on top of everything!

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Jeremy Henry And Andrea Walter were amazing to work with. Thank you for a great experience...

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Great job! I feel Veterans United has mastered the skills that make home buying simple, stress free, and enjoyable. Well done.

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

More Reviews

See all 424,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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