Highly recommend, from the very beginning it was very easy and straightforward. And they make sure you are protected when you make offers on houses. For a VA loan, I wouldn’t use anyone else.
Great VA loan company and will be with you every step of the way to getting your new home.
Nyk Farris was simply outstanding!! I had at least 100 questions, each one was thoroughly and patiently answered. We had been considering two different companies for the mortgage refinance, Nyk took the time to assist me in understanding the nitty gritty with each company. He never pressured me to choose Veterans United, he was simply there to assist in the most selfless way. Of course, we chose Veterans United because if Nyk is a true representation of the character of company as a whole - then we are with Veterans United all the way! Thank you so much!
Finally a home-buying experience that didn't leave me feeling like I was getting screwed-over at every turn! A huge thank you to the VeteransUnited team! From start-to-finish they are the best!
Gave, Maureen and the entire Veterans United team went above and beyond for us! They are an exceptional group!
I'd definitely use you guys again though I think this will be my last house.
Great service
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I would recommend Veterans United to all my friends and anyone new to home buying just because they make the process so seamless. I had no issues from offer to close during the process and the entire team kept me and my realtor informed throughout every step.
Veterans United, overall, kept the process smooth an easy...they were are all so easy to work with!
Overall an excellent buisness to work with and very understanding. I would/will work with them in the future.
I highly recommend Veterans United because they were very helpful throughout the process and their rates were excellent!
Extremely impressed by VU! This will be a company I will continue to come to and stand by! I will definitely spread the word on how good you are and what great people you have working for you!
A very good company to work with.
Overall very frustrated and not happy with the process. Initially Jeremy was very responsive and easy to get ahold of. After we had an accepted offer and were in underwriting it became very difficult to get a hold of him. Emily who was supposed to be our main point of contact during this process was practically impossible to reach. Never answered her phone or returned voicemails. It took her two days to respond to an email which she didn’t even reference and just was asking for more things. Only towards the end when I became very frustrated and began to relay that through the text messages did she start to respond. The week of closing was the most frustrating and not any easier to communicate. They were asking the realtor for documents that were submitted weeks ago. After agreeing to close on 10/9 at 9am the process was delayed over 4 hours. All Jeremy did was blame other people and have excuses for everything. 10/10 would never work with him again and will tell everyone I know I don’t recommend Veterans United.
Response from Veterans United
Bryan, A member of our Client Advocate team is available to be informed on what our team may do in the future to help prevent a similar delay. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback. We want to thank you for your service and for choosing Veterans United.
Great service and very friendly.
