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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,638 reviews
759 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,638 unfiltered reviews

Starting on Page 7911 of 15,922. Return to Page 1

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars

Would highly recommend Tammy and her whole office. My original loan specialist John Lambrecht deserve credit for his hard work at the start of this loan. Thanks to all of you.

headshot image of Tamara L. Hemmie

Loan Officer: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Hard to express how amazing Josh Grove and his team truly are! Every single detail was always explained and handled with precision and professionalism. Not only were we thrilled, our realtor, the seller’s agent, and title agency all said what a pleasure Veteran’s United was to work with and they’ll be passing his contact information to other veterans and wished other lenders were as fantastic as Josh’s team! Thank you Josh!!!

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

4 out of 5 Stars
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

My agent Matt Torres was on his game and made my loan as quick and painless as possible. Great job Veterans Home Loans

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

The entire team (except the real estate agent) were amazing

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

The whole staff was great. They made the process go smooth and effortless. I would recommend them to anyone who is looking for a great team to work with.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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4 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

3.5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Veterans United gets the job done! We have worked with Veterans United for 3 transactions now. Each time has been smooth and a great experience. The customer service is top notch! They kept us in the loop through the whole process. Submitting info and reviewing docs is super easy with them. Our loan team was a call, text or email away and they actually respond when you contact them, usually within a few hours!About 8 months ago VU sold our home loan to one of their competitors. The competitor then offered to refinance us the next month since rates were so low, so we figured why not. At the same time our home owners insurance renewed and had skyrocketed so we got different insurance. The competitor could not get this new insurance updated in the loan paperwork even though it was submitted multiple times to them. A couple of months into the process with this competitor, they assigned to us a customer advocate since it seemed no one was able to get the paperwork done properly. We sat down with 2 different notaries to close our refinance with this other company over a 4 month span. Both times the notary was sent the WRONG paperwork (and not the same as the closing docs they had sent to us, which were correct!) to have us sign, resulting in a payment that was over $250 more a month! Needless to say, we weren't agreeing to a payment that didn't reflect what it should have been, so we didn't sign. After the first notary came, we completely lost our faith in this other company so we contacted Veterans United to see what they could do. Then it seemed like things were going to get fixed and completed with the competitor so we gave them a chance to get it done. After the second notary came with the wrong paperwork again, our customer advocate wouldn't even return my calls! VU finished things up a couple of weeks later and we were ready to sign.Of course Veterans United got the job done and it was smooth and painless! I see why Veterans United is rated so highly by the BBB and the competitor is not. I truly hope we never have to deal with this other company again! We recommend Veterans United to any veteran looking to buy a home or refinance their existing loan. Thank you Veterans United!!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

He was great helped all the way onto the end never left me wondering

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars

Thank you for the socks, blanket, great service and dedication to veterans.-Semper Fi

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

I’ve had great experiences with Veterans United and recommend them and Chris Hill to all of my friends.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

The Veteran's United team, along with the realtor that they recommended, were great. They walked us through the process, providing both clarity and guidance at every step without being pushy.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4.5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

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5 out of 5 Stars

Veterans United well done. I thank you for your service to me. I started out with 2 other lenders. The 1st one was a disaster. The 2nd one was a very well known and award winning lender, but I had some issues with some of the staff early on and then I saw the ad about VU and knew from the start it was going to be a great experience, which it was. Thank you!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Jake Hanson's made the VA loan process a rewarding experience. Always available!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

My brother and sister Veterans. You will not be disappointed when you choose Veterans Home Loans to help you find and buy you dream home.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

3.5 out of 5 Stars
5 out of 5 Stars
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

4 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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