Veterans United helped me navigate my first home buying experience with ease. They were, at all times, very professional and courteous. The team assigned to me was easy to reach and kept me up to date on where the process was throughout the entirety of it from initial offer to closing.
I would not recommend veterans United home loans to any future candidates. They wear a facade for most interactions and are manipulative. When confronted about unknown charges on the loan estimate, we were provided with vague descriptions. Good luck to any future home buyers that undertake the task of working with unempathetic and an uncaring company.
Response from Veterans United
Cameron, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. One of our Client Advocate team members is available to speak with you. It is our goal to promote accountability within our teams and consistently deliver a positive customer experience.
Steve did an outstanding job guiding us through the home buying process. This was our first experience using the VA loan and Steve made everything as easy as possible from pre-approval to closing, especially given the fact we were assigned overseas throughout the whole process.
I would highly reccomend that any veteran using their v.a. home loan go through Veterans United.
I can promise that i am very skeptical and i wast sure if i wanted to use this company that i have never heard of....and if your like me ......Trust me use Veterans United you will not be disappointed.....Amazing staff, Customer Service in amazing
I’m not very knowledgeable when it came to purchasing a home. Matt answered all my questions & was very patient with all my questions and was helpful guiding me all the way to the purchase of our new home!!! Awesome!!! I also loved the glasses with our name etched it them! It was a great experience & we will do it again in the future with our next military move!!!
Veterans United made my long term dreams of becoming a homeowner come true. They are very professional and made the entire process a pleasant and informative experience. The steps in the entire process from Lighthouse, to pre-approval to closing were thoroughly explained to me. I would recommend Veterans United to any Veteran out there.
Don't hesitate to take your loan from Veterans United. They are the best. I picked Veterans United largely because Chad Bowman had a 10 out of 10 rating based on 6010 reviews and I see why.
My refinance was fast and easy, the team at Veterans United was great to work with.
Jon and Dilanoza were simply AMAZING/FREAKIUNG AWESOME!!!! They made this experience stress free and enjoyable. They kept us informed all through the process and responded to all our question in a timely manner. They both gave us their cell phone numbers and Jon even told us we can contact him on weekends and after hours if we needed some info. Simply FREAKING AMAZING!!!!Pat Jackson (Metro Brokers) is a ROCK STAR!!!! She was always available, kept us abreast of any new listings that fit what we were looking for and fought for us every step of the way!!! Ms. Pat will be a permanent part of our family.
Made the whole process smooth and painless!
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It was such a pleasure to deal with Veterans United. Billy Watkins and Melissa Seboldt are so professional and pleasant at all times. I would highly recommend using Veterans United to anyone seeking to purchase a home.
I have bought 3 homes with Veterans United, 2 of them with Sam. It was a great experience each time. I highly recommend Veterans United.
Quotes and time lines were right on target. No surprises.
