Veterans United has been outstanding. This is my second loan through VU and the experience seems to get better each time. This time I did a refinance and i worked with John P and Kate. both of these individuals were very responsive to my emails and questions. Kate would give an update at the end of the week which would let me know where we stand with the loan. Its the little things that matter and each time i work with Veterans United they make sure to pay attention to the little things.
Both Chris and Jenny made the process very easy from application to closing. The process was simple and was completed in less time than expected.
It has been nothing but great working with Veteran's United on my initial mortgage last year. Then when interest rates dropped, they helped me refi that mortgage and reduced my interest rate, keeping me up-to-date on what was happening each step of the way. They truly are a company that looks out for us Veterans.
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I love Veterans United. Heather and her team made my experience easy and efficient and they got me the best rate! I highly recommend them.
Go Army!! Thanks again for everything!!!
One rep and his assistant.no one else.very pleasant experience
I have purchased homes/refinanced in the past but VU made the process easier and I closed quickly and painlessly. I loved the personalized “Things to-do checklist’ on the website. It kept me accountable and responsive and we closed on time. The VU staff (Jason) stayed top of things so every detail was covered. This is my first home purchase after a long and expensive divorce and I am rebuilding my life and VU was extremely helpful by helping me to meet my goals. I felt really valued and personalized and not like another customer. I would recommend VU to other military veterans.
The agents were very helpful curtiest and very patient. They responded quickly to any inquires that confronted me. I would not hesitate to recommend Arron Foster and Mallory Lickider along with Veterans United with Home Loan Applications.
I would suggest going with a local VA mortgage company to get the care and attentiveness one needs in this major decision in life. During my experience there was a major lack of communication and really made me feel as through I was just another paycheck and veteran who's name is unknown to use the service.
Response from Veterans United
Alexena, we are terribly sorry if you did not receive the VIP service we strive to give every one of our Veterans. We are very grateful for your review and the reminder that communication is the foundation of a strong relationship. We'd love the opportunity to work with you again, and to give you the top-notch service we are known for.
My experience from start to finish was amazing!!!! The team was great and Jake Janes and Cassie March did an outstanding job through every step of this process. The loan exceptionally fast and I would recommend Veterans United to anyone!!!
I have a great experience with my loan team. This is a great and outstanding team. I give this team a 10 out of 10.
Would recommend to any Veteran homebuyer; very helpful; and easy to follow with Veterans United.
