No comment.
They are wonderful
Thanks to Jose Banuelas. And his team for guiding us through the process with quickly response.
I was very impressed with how Veterans United made buying a home such an easy process. They kept me informed every step of the way which resulted in no questions I had to ask about securing a VA loan. I would definitely recommend Veterans United to any veteran. Thank you Veterans United for making buying a home an enjoyable experience. Hats off to you!
Kyle was not just helpful and professional, he was patient and understanding. Kyle and his team are a credit to Veterans United. I’ve already recommended his service to a friend.
Like with anything else in life, the first step in the process seemed somewhat overwhelming. This was mostly because of the unfamiliarity of all the requests made for needed items going back and forth to fulfill the approval process. Some of these items where information regarding past actions/activities taken by the borrower which seemed a bit repetitive. Nonetheless, once it became apparent that the end was near, everything was summed-up as just another experience!
Ashley and her team were amazing.
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Outstanding service, and very professional. It made it such an easy process. Very grateful for having Carl and Jason as my agents.
We felt the documentation required for our hand-written pay stubs was ridiculous. My husband has had the same job since 1991, and he is part owner. The company only has 3 employees who aren't contracted and hand-written pay stubs are what the company has used since 1982.
Amazing Team! Kara, and DJ have been phenomenal! Couldn’t ask for a better team!
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exceptional staff
Nick was great to work with & always very knowledgeable. Helpful in every step of our adventure. This was our 2nd home purchase & both times were excellent
This experience was terrible. In the future, I will be utilizing USAA or any other institution that completes VA home loans. Issues such as missed interest rates due to lack of communication or laziness to incorrect paperwork as well as the having to rush to get last minute documentation on a holiday weekend after specifically asking multiple times if there was anything else that I needed to complete. Buying a home is stressful enough, but this experience was unbelievable. I will not be considering purchasing a home with Veterans United ever again.
Response from Veterans United
Hello Daniel, we want to thank you for providing this information to our team so that we may look further into your experience. We respect your freedom to select a service provider that meets your expectations, and we are sorry that we may not have earned the opportunity to serve you in the future. Your comments are valuable. If you would like to discuss any of these topics in greater detail, then please contact one of our Client Advocate team members.
