Exceptional
Everyone was great, pretty easy process!
Anna was there nice and very helpful
I had an amazing loan team who answered all my questions and walked me through the process every time I asked. They made my home possible, and customer service is top notch.
Johnna Dunlap makes this process so easy. I would absolutely work with her again!
Awesome organization - but watch all the videos so you understand everything that is going on and being asked of you.
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Every person in the organization went above and beyond. Everything went perfect, we never had not even one issue. I would highly recommend this company to anybody without a doubt.
Promise and Allison did an exceptional job in lstening and helping me get to closing.
The patience and guidance that I received while going through the process on f being a first time home owner is something I will never, never forget it really was a blessing to work with the team I was given.
The process was very easy and Ginny helped us so much along the way!
Overall process to get the documents submitted was easy. I was not a fan of the loan processing, the communication, and delays.
Response from Veterans United
Hi Casey, we are glad that getting your documents sent over was easy. Your feedback is so important to our team and we would like to know more about the aspects that could have gone better for you. Feel free to contact our Client Advocate team for more help.
Great experience. Everything was easy to navigate , and easy to upload documents. Team reviewed everything right away. Nothing sat around without it being taken care of.
The online to-do list made things simple and clear.
They are very helpful and a trust worthy institution. I would use them again.
Tommy And his team was great during the whole process.
our loan officer Donna Roof was the best there is. she had all the answer and helped us thru the things we didn't know how to do ..everyone was the best there is to there customers.