At first I was really considering going with Navy fed but after talking to both Navy Fed and Veterans United I decided wanted to through VU. Robert answered all of my questions and I had a lot, especially as a first time buyer. Not to sound corny but I did feel like a valued customer and that my goal was important to them.
I had a great experience overall. I really appreciate the ability to exchange paperwork and documents online. But the entire team was a great group of people who care about their clients and doing things right. Thank you!
Veterans United makes you buying experience great and easy
Understand that your closing date may change but they will keep you encouraged.
My second experience using VU.Personal Loan Specialists are nice.The hidden Underwriting people ask dumb questions and make you write childish explanations about your personal life.I felt discriminated after they found out I was a US Veteran AND Permanent Resident Alien.This experience erased the good feelings I had from my first experience with VU.
Response from Veterans United
Stuart, we are very disheartened to hear about your feelings toward Veterans United. We are sorry that you feel we had anything but your best interests at heart. I can assure you we don't ask for anything that is not needed for your loan approval. Our underwriters are licensed individuals that are responsible for showing the VA and other entities that you are fully qualified for a VA loan approval. Our Client Advocate team is available to further discuss your experience if you would like to reach out.
Our team worked hard on our behalf to close on our dream home. They were extremely helpful and made the process run smooth.
It was a long hard fought battle, but we won the day. Great organization to help us veterans buy a home.
Response from Veterans United
Bruce, congratulations on your home purchase! We are honored to have been able to serve you. Enjoy that lovely new home!
I just wanted to say Thank You to Veterans United, Cara, and Elaine for a remarkable experience. I was always kept informed of processes and developments in my home buying journey. My wife and I are truly at a loss of words when trying to convey our gratitude. They put fourth effort and drive that redefined customer service. Absolutely a remarkable example of Perfect!Mark!
My first home buying experience was great! The whole process was easy and user friendly. I really loved the to do list letting you know what paperwork was needed to complete your list. Thanks for an outstanding job!
The whole Veterans United team was amazing and made the whole process go smoothly.
I highly recommend Veterans United to take care of the details relating to my mortgage. They patiently worked with me coordinating documentation through every aspect of the loan. ! I suspect this is typically experienced due to their excellent customer service. I am very satisfied....I think you will be too.
All Veterans should consider using Veterans United if they are considering buying a home. The process went very well and the loan specialists kept me informed of all required documents in a timely manner. This was the first time I had used my veteran benefits in 35 years.
For all you veterans out there looking for a home veterans United will bend over Backwoods to help you Highway 69 old Viet Nam veteran my credit was not the best they helped me Straighten It Up and I got my home loan so for any of you veterans out there looking for a home don't be shy call Veterans United
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Family event will sometimes inferrs with process.
We had an amazing experience working the Veterans United. The staff was friendly and supportive through the entire process. Our experience could have been frustrating, because of extenuating circumstances through the selling process. The VU staff worked diligently with our relator and we were finally able to close on our new home.
If you are thinking about puraching a home you will not find a better group/ team to help you get through all the paper work.
This is my second mortgage with Veterans United Mortgage and I have had great experience with United Veterans on my first loan.
I would recommend this company for everyone
