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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,683

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

They Help me with a plan that for me was extremely awesome thanks to Ms Debbie Rau and her TEAM

headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

3.5 out of 5 Stars
Would Recommend

Nice people

headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend

Very positive and learning experience.

headshot image of Steph Buckridge

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Excellent services

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

4.5 out of 5 Stars
Would Recommend

The experience was smooth and our loan team worked with us to get the best possible deal possible.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend
headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

I was a first time home buyer, so I had no idea what to do. Jake Ford was there to help me during each step. It was a very easy and painless experience, and despite the fact I must of drove Jake crazy with questions and phone calls, he was always professional and helpful. The whole experience was simply amazing, as my wife and I have been trying for years to buy our house. It took many years of hard work, and many lost homes and denied mortgages. It was nice to have the hard work payoff and work with a company that cares about their customers as much as the bottom line. Quality, not quantity is the key to business survival. With this level of quality, we will always call Veterans United first. Thank you Veterans United, and Jake Ford. Hey Veterans United, I think you need to give Jake Ford a raise or promotion!

headshot image of Jake Ford

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Taylor Clark, Jackie Cox, Paris Paetzold-Kleinschmidt, Lauren Zettler were SIMPLY OUSTANDING! They were extremely helpful, very courtesy, always attentive and quick to respond from beginning to end! I was TERRIFIED to begin this process and each handled us with the utmost kindness and professionalism from the first call, down to the last calls which was within hours of closing Every concern we has was promptly addressed and answered to up to and at times beyond our satisfaction. We are still pinching ourselves, as this whole experience still feels surreal! We have already began spreading the word about our experience with Veterans United and all involved as one would be hard pressed to find an entity that would exceed this experience. Again, ABSOLUTELY OUTSTANDING! We LOVE, LOVE, LOVE our new home!! “Thank you all for making our dream a reality”.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

The response time from our first contact with VU was outstanding. Any questions we had were promptly answered and they made this process incredibly easy and as stress free as possible.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
Would Recommend

very friendly and understanding.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Matthew Poppa

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars
Would Recommend

They was really patient with me and supportive to me and my family after my wife passed away. They did not bother me unless they really needed something from me. That showed me the character and professionalism that the company have.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

2.5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

4 out of 5 Stars
Would Recommend

Great experience, but I would like a phone update if Changes occur, so it’s not assumed that I checked my United.

headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

You can get a loan anywhere. To feel as though your concerns are their concerns is comforting during a stressful time. A+

headshot image of Taylor Barton

Loan Officer: Taylor Barton

NMLS# 1563779

5 out of 5 Stars
Would Recommend

Leanna Moss and Kendra Ford are an incredible team. They made a very complicated and complex process extremely easy and smooth! I am truly thankful to their continuous availability and support in answering any and all my questions. I am very thankful for their assignment to my first home purchase.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Excellent job and assistance with the whole process

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

3 out of 5 Stars
Would Recommend

Carl was very helpful but it was hard working with the underwriter. I am just happy that we were able to purchase our new home because of carls help and dedication. I know I called Carl a lot and at times I felt like one as bugging him with all my questions trying to get this deal done. But he was patient and worked with me.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Mike and Molly made this the smoothest transaction I have had. it went flawlessly.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

More Reviews

See all 442,683 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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