My loan team was helpful and communicated often. They were able to quickly get our loan done on a short time table.
Grant and Bryan were always available to answer any questions. They were kind and patient through the whole process. Even with a late readjustment to the loan, due to a terminated contract on the sale of our current home, they processed it promptly without increasing already high stressors. I wouldn't hesitate to recommend them to any member of my family or a friend.
I would recommend Veterans United.
From the first phone call to the 'clear to call' notification working with Veterans United went smooth and I was always updated with my status.
The use of UBEs, needs to be strongly revamped, as some major areas of this deduction on a person's income tax return should Not be counted against their debt to income ratio. After what I went through, I went to several places for comparisons versus veterans united, and my actual debt to income was nowhere near were your organization had me placed at. Plus, you Need to have Tax Professionals on hand to explain what is what, and how it actually works, so that you don't place someone unnecessarily out of range in purchasing a home. My tax team looked at your process, and even listened in on a call I placed about the UBE use, and they were all rolling their eyes and shaking their heads in disbelief at the lack of Veterans United's understanding of various aspects of this area.
The only frustrating part was having to repeat some of the paperwork. Still not sure why we needed to send some of the documents more than once.
My family is overwhelmed with great Joy, you all were our gift from God!
Quick and simple
For someone who has had severe credit issues. i never thought I would be a homeowner again. Thank you Veterans United, Daniel and Lauren are the best
Jason was very informative. He kept me informed every step of the loan process
Providing more informational guidance would be beneficial
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Experience first-hand why 340,816 homeowners give us a perfect score!
We Thank everyone on this journey with us. We know there were bumps in the road for all.
I'm already telling vets about you all and the miles upon miles you all go to make it happen.
Outstanding service and response to any question at any time
The process was smooth. Mitch and Aaron kept me informed through the entire process. Top notch!! I've already been suggesting VU to friends.
