The overall process can be long and frustrating at times, I mean it is a big purchase and there are so many things to consider. I highly recommend working with the team because they are there to help you and guide you in this process. The team as a whole is amazing and I couldn't of asked for a better team to help me with my purchase. I am officially a HOMEOWNER thanks to my VA team! Thank you so much.
This was my first home, everything went well we closed on time, there is a lot of paperwork thankfully we chose Veterans United, they provided all the paperwork, I just had to review it and sign.I would recommend Veterans United, they are a great company, helped me as well as helped many other veterans get a home.
I can't say enough about Veterans United. From the moment I called them until we closed everything was smooth. They commmunicate very well and are receptive to emails and phone calls. Any issue you have they will work with you. Great experience.
This is the first time that I've made a real estate purchase with an online lender and the first time I've used a VA loan, so I was a little apprehensive. Darin Jobe's team made me quickly feel at ease with the process. They stayed ahead of my expectations, got us a great rate, and kept me informed throughout the purchase. At the closing, both the real estate agent and lawyer complimented Veteran's United by saying that Darin's team had done everything in the process about a week sooner than they generally expect and that our lender was "great to work with." My wife and I appreciate the level of care that Veteran's United provided us with our new home loan. It was a good experience that I would recommend to any of my fellow veterans or active duty service members without hesitation.
I thoroughly enjoyed this team. It felt like they were always on my side doing whatever they could to ensure that my loan was approved. Very professional and courteous. Highly recommend.
Veterans United was the 3rd mortgage lender we turned to after being lied to by the first two. I clearly laid out my expectations to them and they not only lived up to them but exceeded all of my expectations. Getting pre-approved was an easy task that only took a few minutes. The online portal they have for documents is great, easy to see what you need to turn in and what you already have sent them. Once we found the house we wanted and put in our offer, Veterans United really stepped up the pace to get my loan closed as soon as possible. Everyone was very polite, understanding, and easy to talk to at Veterans United. If you're looking to buy your first home or your 10th, let these guys help you!
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Great Team and had our best interest in mind from the start
Great response times, excellent explanations. I'm glad I chose VETERANS UNITED!
Very attentive and responsive while they are trying to get you business, then communication dropped to little to no responsiveness when trying to get in touch with the loan officers. I wouldn't use them again, however the loan manager did negotiate on loan fees in order to resolve our complaints, which was a fair resolution to the problems we had.
Response from Veterans United
Hi Salvador. We're glad to hear we were able to resolve any issues you had and make it right for you and your family. We will use your feedback to ensure we provide top-notch service to all of our military families. Thank you for taking the time to share your experience.
Great benefit available to veterans.
Knowing that most people are not familiar with the real estate financing process, Matt Colgin and Morgan Swartz are the team you want. Professional, responsive, informative and patient are just a few words that fit them well.
They did fantastic with reaching out and walking me through the process
Steve took the time to explain all aspects and information on the home loan documents. He helped our family, who are not home buying experts, feel comfortable with the decisions we were making. Thanks for taking the time...great job!!
They were very good understanding and helpful you can ask for more than that thanks
