It was a very smooth process and fast.
After everything I heard about VA Loans being a pain, Veterans United proved all of that wrong. My realtor even said it was very smooth.
For our home loan we used Aaron Sharp. I have nothing but amazing things to say about how helpful, kind, and knowledgeable he was throughout the whole process. He made everything so easy and understandable for us. I would highly recommend him. We have all intentions of using him again for any future home purchases.
Kat Spellman was a joy to work with. She made this transaction seamless and was on top of everything. I have faith in her and the team. I am and do recommend them to everyone I talk to. Thank you and what a wonderful team Ben Long has and wouldn't change a thing. Keep up the good job!
Ute and Alexis were so helpful and knowledgeable about the home buying process and we appreciate all their help!
Everyone I dealt with was professional personable and very helpful.
From start to finish I was pleased with the service and professionalism of each of the staff members. They always took the time to answer questions and make sure I was informed in order to make decisions. I truly felt taken care of the whole way. Thank you the Gutierrez Family
My team was very professional and also very polite.
I met some of the most hard working, caring, competent people I have ever had to work with. They made me feel special and important. They were wonderful
Joe and Jenna were the best. Right on top of everything all the way to closing. Very easy to talk with and exactly spot on in every step. They are great.
Very patient people
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Patty Tatom was amazing I couldn't believe how easy buying a house you be
Jake and his while team was awesome they helped me in anyway they could.
Everyday we work together on problems and was able to solve everyone
The staff went above and beyond to make sure all T's were crossed and every I was dotted .
We recommend having an up front CHECK LIST of the items/documents needed for closing so that there is ample time to secure and submit them. A last minute request for information caused our closing to be delayed a week and it cost us more money in the end.
A lot of information had to be submitted more than once even when correctly submitted. I don't believe this is fault of the loan officer, I believe the underwriting process is stressful to the buyer.
