I have had the best experience with Veterans United, everyone was courteous and professional, I would recommend their services to any Veteran. Thank you for all of your assistance and everything done for me.
Bryant and Derek responded to and answer all me questions fast. Derek will email then follow it up with a phone, explaining what is needed from me and why. They kept me involved through out the whole process. If I can give them a rate of a "20" I will.
Jason Zack is the best I would recommend veterans united home loans to all my fellow veterans
Duncan, Gerrit, Whitney and all others behind the scenes who we never met were absolutely dedicated to one thing, us. Everyone went the extra mile to make sure the process moved forward. Owning our first home together is a dream come true for us and it was made possible by team play.Thank youMike and Theresa Speis
Mrs. Stephens and Mrs. James are very professional. When they needed something they always explained why. They made the process pleasant. I truly am thankful to them both.
The individual that I had to deal directly with was unprofessional, and asked questions that should not have been asked with a rude manner. Also, when I asked the agent questions about closing costs, the agent did not know the answers, and I needed to contact the underwriter to get answers to questions. Later in the process, I was requested to complete certain actions that I had previously completed without a reason as to why. When I questioned why I had to do certain things again, I was given the reason by the agents supervisor, who was exceptional in the whole process. If the supervisor were the agent, I would definitely recommend, but I had a bad experience with the agent, and I did not appreciate the agent giving excuses as to why certain things were not done in a timely manner, such as my realtor changed e-mail address, which was false. Also, we had to push back closing due to the lack of communication from the agent.
This is our second time using Veterans United and they really make home buying easy and as stress free as possible.
It was great to see my benefit as a retired military member pay off in a big way!
I really do appreciate the job that you guys done for me. It was a life changer! Can't say enough worfs to express my thanks.
Alice Schneider made the process simple and hassle-free.
Greatly exceeded my expectations! My team (Matt, Guy, and Whitney) were all amazing. They kept me well informed and on track throughout the process. I will never forget them, and definitely recommend them to everyone. In the end, the process was so painless and stress-free for me, that I felt like buying another home the next day after closing. Thanks.
