Great ppl excellent communication
Everything was great except closing was a disaster numbers were so wrong and it took 3 hours too straighten out .
The entire staff was knowledgeable and helpful! My questions were answered in a timely and professional manner.
My experience with the veterans United Home Loans was unbelieviable. I never would have thought that buying a home could be fast and less stressfull. Great Job to all the representives who help me. Thanks a ton!!
Andy made home buying so easy. He seemed very sincere even when I had so very many questions. He was responsive from the very beginning to the end.
We worked with Ben Long and Kat Spellman. they were very knowledgeable of the process, answered any questions we had and were on top of everything.
Thanks to Jeff Goodman and Aaron Baron for a pleasant and hassle free experience.
The loan process was pretty good. The closing was very frustrating. My closing got pushed back a couple times due to more documents being required the day before my expected closing. When I finally got to the actual closing of my new home they had not yet received my closing documents. Therefore I could not close, luckily I was able to get ahold of someone an hour or so later and got the documents sent that I needed. At that point I found out my closing costs were $2,000 more than I was told. After all the closing documents were signed the funding was held apparently because my employment needed to be verified (which makes sense but I felt that should of been done before my closing not after). My closing took about 5 hours to complete.
I liked how they walked me through the process. I knew exactly where my money was going. They always answered my questions!
Would be great if we were given ALL the paper work ahead of time to sign and adjust if needed as you went along. I did feel like my realtor was pushing me to close so he could get paid instead of working out the issues we ran across. Felt like he was working for the other guys and not for me. And at times I felt bullied or pressured into making decisions.
I would highly recommend Veterans United Home Loans. Everyone was professional and willing to do what ever was necessary to get me to close on the date I needed. They are all OUTSTANDING!!
