Went smoothly and answered all my questions completely no mater how big or how small
This company has service three loans for us and all have gone wonderfully truly an asset to their industry
Max's team, and Danielle in particular, were incredible resources to work with. Prompt, kind, and thorough. Everything you would want with a daunting process like this.
They let me know what they needed and by when which really helped me since I have a 3rd shift schedule. They did an awesome job.
excellent!
I already have recommended this to a friend who is now in the process of using it.
Chris Primmer was diligent and patient. Always ready to explain and answer questions. And never denied me the chance to ask multiple questions.
Very quick and professional service . Very accommodating
Winsor cooper was great. He helped us out a lot
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Very helpful, informative , and friendly.
Outstanding customer service. David Kling and Jihn Kirby were extremely professional and helpful throughout the process.
Everything and everyone was excellent. From start to finish.
Kept us informed every step of the process
We were satisfied with the timely response of loan approval and documents provided, however, it seemed as if there was a mix up of priorities within the staff. It was brought to my attention that a company picnic was going on the Friday before our close date and our file wasn't even complete yet which pushed our closing date back the FIRST time. Then another company outing was the Friday after that and we had still not been approved for closing because "our file was not complete." Once again, our closing date was pushed back which is a major inconvenience when my job keeps me on the road and I have to have off for signing. I was asked at least 3 times for documents that I had already sent in, which brings me to question where exactly are my files going?! All in all, we finally closed and are satisfied with the terms. We were told that a final call from our agent would come after closing to recap and we are still waiting on that call....
Charlotte and her team were awesome always let me know if they needed anything and kept me up to date on what was going on. Very knowledgable and glad for an easy transition into my new house.
