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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,411

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,411 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I am so thankful . That was a gift that was given to me by Veterans United.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

It was seriously the easiest thing I've ever had to go through as far as taking out a loan. The loan officers, the realty specialist, the realtor you assigned me, they were all absolutely professional and fast at everything. We love the house and my family is forever grateful.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was very easy to work with and always kept me informed on what was going on with the process. They made sure I knew what needed to be completed and was extremely helpful with any questions I had.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

4 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

3 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Curt Fischer

Loan Officer: Curt Fischer

NMLS# 1374238

5 out of 5 Stars
Would Recommend

it was easy, quick, with good rates!

headshot image of Ashley Taylor

Loan Officer: Ashley Taylor

NMLS# 873804

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This was my second time using them and they've only gotten better! Very timely and responsive. They accommodated my very busy schedule by allowing a majority of the proper l paperwork being done via E-mail. Highly recommend this company, for I won't use anyone else!

headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

4 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

0.5 out of 5 Stars

My initial experience with VU was positive. VU was very responsive after I made a request for more information. Craig was assigned my file and Ian, Craig, and I worked together to get all of the required paperwork completed and added to my file. Craig was very responsive and knowledgeable, answering any and all of my questions. However, about a week before closing I started to get requests for information from several people other than Craig. I spoke with Craig and requested that I continue to work only with him. However, I continued to get requests for information I had already provided. The day before closing I was contacted by Rain Mitchell to go over my closing documents. More than a month prior Craig and I had discussed buying down my loan. When Craig left for vacation and handed my paperwork off to Rain that information was lost in translation. I explained to Rain what needed to happen, she assured me it would be taken care of and that it would not impact closing the next day. However, at closing the documents were still incorrect and it took hours for Rain to get the title company the correct paperwork.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

We'd heard from many people that butting a home was a headache. Mike Lyman made this experience an absolute blessing.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Extremely helpful team I had on my side!

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Ben and Lauren once again did an exceptional job.

headshot image of Benjamin Choi

Loan Officer: Benjamin Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

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5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Very helpful and patient through the entire process

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Everyone I worked with was simply outstanding! Very professional, extremely helpful, and had my back the entire way!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

3.5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

5 out of 5 Stars
Would Recommend

Ashley Cook and Kendra Ford were absolutely SUPERB!!! They made our experience smooth and worry free!

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

More Reviews

See all 430,411 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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