You were with me all the way from start to finish. Garet Barry was always there to answer my questions. It was a great experience.
I was blessed, fortunate and very greatful to Jake and Colin for superb performance of duties, flawless and stress free delivery and completion of my refinancing.My heartfelt thanks for the Dream Team in refinancing and I wish you both the best of everything and have more success in the future.
Erich and Alyssa are rock stars they went the extra mile over and over again on my loan. Thanks for all the hard work.
Being a first time home buyer, I was taken advantage of not aware of certain things that could have been explained better to me. When asked if they can hold true to their word and help a veteran out money in the end was all they were hearing. So I question why they even have veteran in their name and united, that was hilarious cuz all that they are united to is vet money uniting as one to screw me. I am very disappointed with the company and I hold resentment because when I have a 3.7% home loan from a company that veterans united loan specialist Sara said the company would match after hearing her initial 4.2% loan that she quoted myself. For choosing to deal with vet united the 3.7% was raised twice ending up at the 4.2% that was quoted initially. Now I will never know if the company who quoted 3.7 would have given me in the end the experience I deserve and felt good about being a first time buyer.
There's nothing worse than little to no communication when there are so many details and deadlines. A lot of communication throughout the entire process which made this huge life event a breeze.
Everyone we worked with were very professional, and were concerned that we understand the process of getting our loan. Meagan was wonderful. She kept us on track, and she answered all our questions in a timely manner.
Communications need a little work...I was not informed on the distribution of the loan proceeds clearly.
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Very well person ..cindy.woodham very experienced in her work.know what she doing .would used her again.we need more like her in the personal loan specialist loan dept.she walk us right thru it .know her job.
From phone calls to text messages and emails they kept in contact the whole way explained everything and made the experience easy and pleasurable .
More access to in-person appointments, especially when a document needs to be signed. The agent should go out of their way to setup an appointment.
We felt as if we were being put through the ringer even though we had scores of over 800. My spouse couldn't get his paycheck counted as monthly income because he works for this own business even though his lawyer said he was an employee of the business.
