Lack of locked in rate as promised by John Sullivan. He waited so he could get more money at this rate. Also documents were not highlighted as instructed on the second time of refinancing. I will later on be looking for another home mortgage down
I would indeed recommend Veterans United
Nick and Eric were very prompt and made sure the process was easy and painless. They kept us up to date on everything that was happening day to day.
Ute and Alexis were always available when I had any questions. All questions and issues were resolved immediately thanks to them. I am certain the loan process wouldn't have gone as smooth with out Alexis and ute. They made my first home buying exper
Multiple times data had to be resubmitted and every day we were asked for something else. A simple checklist of what forms needed to be submitted could have eleiminated most of these request.
We were informed every step of the way, Rachel Bruce helped us through our situation, worked hard to expedite closing, and tried her best to make the process painless. I hope every veteran receives the same support that I did, and I just can't thank
Too much paperwork.
It was great easy to get information and extremely helpful. Always on top of everything made it very easy to understand all aspects of what we needed to do.
Solibel Ramos is a great lending officer
The whole process from start to finish was painless. I really was blown away by how efficient and organized Veterans United was. I really didn't need to send anything repeatedly and communication was steady and not overwhelming.
Very nice and knowledgable people.
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Great job!!!!
I was so impressed with veterans United from starting out with there lighthouse program to closing a week earlier than expexted. They made what we thought would be a very stressful and annoying process one that we can tell our friends and family was
Very professional and friendly staff.
Great service
