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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,501

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,501 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Laura was very helpful and eager to assist us with any question that we had during the process. She was always very courteous and very professional.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

This was the best refinance experience I have had in years. The communication was outstanding! Thank you to Michael, Matt and Joanne!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Keegan Magee

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Truly customer oriented and always available to answer my questions.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Made it easy. Made it very easy. Right there when you have a question. Called you back when you left a message. They made this painless. Thank you for doing such a great job. You folks are the best.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Chris Brittingham

Loan Officer: Chris Brittingham

NMLS# 154007

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

I have already been talking to my veteran friends and referring them to VU. You guys have an outstanding crew that works there, and I only have good things to say.

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Very professional and friendly. Closed in an extremely tight time frame. And overall wonderful experience.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

My service was outstanding my specialist did really well

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Everything about the process was easy and stress free. Everyone we dealt with was pleasant and very helpful.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

4 out of 5 Stars
Would Recommend

everything was great except faxes hardly got received at veterans united and sending documents through email to get signed that was an issue coming from veterans united. other than those two issues everything went very smooth

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

Too much duplication of documentation. Questions about sewer and water services made no sense...

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Jessica was fabulous!! Very detailed and pleasant to work with.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4.5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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5 out of 5 Stars
Would Recommend

David Nagel for a second time within a year and Sam Branson for the first time are both awesome to work with. I would never use another lender because VU has these high caliber people on board. Both David and Sam have done an exceptional job! Thanks!

headshot image of David Nagel

Loan Officer: David Nagel

NMLS# 1248589

4.5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

The people of Veterans United Home Loans are very knowledgeable. They went out of their way to assist us and get our home on time. They were always on top of things and was very informational as to what was needed.

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

I did some shopping around before I called Veterans United. All the other places I called said it would not be possible for me to get a loan. Veterans United really pulled through for me. Couldn't possibly thank your company and your team enough.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

More Reviews

See all 430,501 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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