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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,228

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Anne and her team were amazing. It was not a simple loan. But anew jake and Jaclyn were outstanding!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Top notch company and the tam I had was outstanding. The true meaning of customer service and loyalty.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I recently had the privilege of working with an extraordinary team at Veterans United, led by the dynamic trio of Harry, Kayle, and Chris. From the very beginning, their professionalism, dedication, and remarkable skills transformed what could have been a daunting loan process into a seamless and enjoyable journey.
Let's start with Harry, our loan officer, whose military background shone through in every aspect of his work. His discipline, precision, and unwavering commitment to excellence were evident in every interaction. Harry's military experience truly set him apart, as he approached each step of the loan process with meticulous attention to detail and a strategic mindset. He not only understood the complexities of the financial landscape but also possessed the unique ability to translate his military discipline into a financial context. This combination made him not just a loan officer, but a trusted ally who ensured I understood every facet of the loan, empowering me to make informed decisions.
Working alongside Harry was the exceptional loan coordinator, Kayle. Her impeccable organizational skills and proactive communication transformed what could have been a confusing process into a seamless journey. Kayle's dedication to keeping all parties informed, her lightning-fast responsiveness, and her ability to anticipate potential roadblocks were simply remarkable. She made me feel like I was her top priority, and her warm and friendly demeanor turned what could have been a stressful experience into a collaborative partnership.
Completing this extraordinary team was Chris, the loan specialist, whose expertise was nothing short of astounding. Chris's in-depth knowledge of financial intricacies left no question unanswered, and his ability to explain complex concepts in simple terms was truly commendable. It was evident that Chris was not just there to close a deal, but to ensure that I felt completely confident and comfortable throughout the entire process.
What truly set this team apart was their seamless collaboration. Harry's leadership, Kayle's coordination, and Chris's expertise blended together perfectly, creating an environment of trust, transparency, and genuine care.
In conclusion, my experience with Harry, Kayle, and Chris at Veterans United was nothing short of exceptional. Their individual talents, when combined, created a powerhouse of efficiency, knowledge, and warmth. Harry's military experience added a unique dimension of precision and dedication, while Kayle's organization and Chris's expertise made the loan process an absolute pleasure. If you're looking for a team that goes above and beyond to make your dreams a reality, look no further. I wholeheartedly give them my highest recommendation and five well-deserved stars!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
Would Recommend

Our only issue came in the form of Mr. Pierson. Other than his form of unprofessional degradation, we had a smooth transition into our new home!
Thank you all so much for a terrific experience!!
P. S. Mr. Crayton was an amazing help and the original contact we had. We would not have gotten this far without his support and genuinely kind advice. I had been in contact with him a few months before we even started the process. A big shout out to him and his professional mentorship! 10/10 for Mr. Crayton Crawford!!!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

As a Veteran we here the horror stories of Vets not being taken care of. United Veterans is not apart of those stories. My wife and I was instructed on how to cut our debt and payoff creditors to position ourselves for buying a home. This assistance helped us to see the things needed to have a healthy balance lifestyle.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

3.5 out of 5 Stars
Would Recommend

The only issue I had was it was assumed I had BAH, which needed up not being a big deal for me because I already planned on possibly co-signing but for someone else it could be a problem

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend

Amazing experience and would recommend to anyone.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Senior Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

The overall process/experience was stressful, just about anything and everything that could go wrong went wrong however, they were right there to explain everything to me and guide me through the process. I learned quite a bit. Everyone on the team at Veterans United was outstanding. Just a little advice to anyone out there especially first time homebuyers using a VA loan, do your research before jumping in. Learn everything you can about VA loans, closing costs out of pocket, make sure that you do your research and shop around for an inspector and a title company. Do your due diligence and read the reviews. also, make sure that if you want the process to be a little easier, have any debt, charge offs, collections, etc. paid off before going under contract. Other than that, Veterans United gets a huge thumbs up from me. I love my new home. 👍🏻😊

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Great team, so glad I had this team to work with.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

You simply can't do better than Jon McCarty and his team at VU, they literally set the bar, even when there are potential problems that would bog down the process they get right on it and find solutions. As I vet who's been around the world I can honestly say these folks deliver out of this world service and they really care about serving their customers, always striving for 5 star service!!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

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5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend

I have the upmost respect and trust with Veterans United Home Loans They answered all the questions and were terrific in getting all of the paperwork correct

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

I was expecting hassle and frustration the whole way; but I did not get it. Veterans United made the process seamless down to the title. Definitely recommend their services.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend

It’s over, my wife and I are happy, now you have your review, leave us to our peace. Please.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Thanks for making the home buying process easy!

headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend

Everyone was great, we are very happy that you were the ones who help us with our first home, definitely I will recommend you guys, well I already recommend Andy hopefully this young marriage looks for you once again thank you Andy, Ali and Ashley.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

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