In the finance world, this team we had made it a smooth purchase. Scott has offered his services if any questions or concerns in the future. Both are the kind of person you’d invite for a bbq, they are professional and intelligent, with great personalities, very easy to talk to.
This is the second time that I have used Veterans United and once again I have had a wonderful experience. Bill Musick and his team were extremely professional, and knowledgeable. They also provided rapid responses to all my concerns and questions. I wouldn't think about using another lender and would highly recommend VU to my friends and family.
Stephen and his team are the most professional and down-to-earth lenders I have ever worked with! They took care of me through the entire process. I can’t highly recommend them enough.
Thanks Teamwork Makes The Dreamwork!!!
Just to reiterate, the entire team was absolutley amazing with communication and help throughout the entire process. In particular, between Cara and Natalie I was always able to get ahold of someone and have my questions answered and receive the guidance I needed. Thank you all so much. I'll highly recommend ya'll to any of my veteran friends and look forward possibly working together agin in the future.
My VU Team was amazing throughout this process, including Jessica on the VI side. I would highly recommend VU to anyone. Thanks, Guys, for your assistance!
Overall Veterans United made the entire process easy. The “To-Do” list helped keep things on track; what a great tool.
Your underwriter for my loan sucks. I did not enjoy working with them. I had an allotment going to my GF in case I died while deployed. I explained that. He wanted to which I felt was calling me a liar. I showed proof and he held me hostage and made me stop my allotment. That’s insane. He said I could start it back up after I got approved. Where is that integrity? He sucks!!!!! I can’t say that enough. Look into your policy.
KEEEP UP THE GREAT WORK
My team was amazing at a very pivotal time in my life they are still helping me even after my closing.
Confused process, not clear explanations, long time to clear to close, always asking for more documents, extremely high interest. Will definitely refinance in the future with another bank.
Response from Veterans United
Joseph,
I want to assure you Client Advocate is here for you even after closing. I've left you a message with my contact information as well. Please reach out to me or anyone on the Client Advocate team if you'd like to discuss your recent experience further. If you still have lingering questions, we'll help with those, too.
Most sincerely,
Dave, Client Advocate
The Process with VA was a learning experince from trained professional staff members who made it so eazy to become home owners,they stay with you to the end until the deal is complete.
I just can't say thank you enough for keeping us up to day via emails, texts and the app!!! You guys are amazing and have made the home buying process easier than imagined! Thank you
Excellent company. Very responsive, and helpful!
