Jim Swanson was my real estate agent assigned to me by VU. Jim was personable and very easy to deal with. Jim even answered my questions on weekends.
Millie and Lisa were more than we could of hoped for in agents....the best...can only sing their praises.
Electronic submission made the process so much easier.
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Jon and Nathan were real team players. They made obtaining a VA loan as easy as talking with your best friend!
Friendly and knowledgeable and answered all my questions regardless of the time I called her. She made this a complete buying enjoyment.
I will recomend Vets United to all my fellows veterans. I'll be your voluntary spoke person.
The staff was very professional and helpful. They gave us a great rate and helped us in purchasing our dream home.
I give veterans united and Mrs Solomon an excellent 5 star rating.
Mr Cone is very attentive and knowledgeable. Two traits I found very helpful in my experience during this process.
Martha was really very helpful. She provided us an opportunity see several houses in different parts of the city. She was on top of things and kept in touch frequently. We appreciated all the communication between her and us.
Overall this was a very positive experience for my wife and I. We had a little scare about 48 hours to close when we thought we were going to be pushed from a Friday close to a Monday close. This would have been a tragic issue because both my wife and I had made plans to be off work and scheduled for the weekend to move in the new house. I contacted Mr. Tim Dobbs, Director of Customer Relations and he made the Friday close happen. Please thank Mr. Dobbs for being a very consumer focused and friendly person. Thank you all for your hard work for my family and all the Special things your organization does for military veterans.
As a VA, we don't see many supporting venues and when we come across one that not only states that they are helpful to veterans but ultimately proves that they are, it brings a sense of happiness and joy..
I think my purchase went fairly smoothly overall. The only issues I had were that Chris and Nicole didn't seem to communicate as well as they maybe could have as I had to sign some paperwork more than once to return to them. Also I think that my documents could have gone into under writing sooner so there wouldn't have been the delays at the end. But in the end everything worked out and I am very happy with my purchase.