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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,006

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,006 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would recommend Veteran United to any and all veterans.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Veterans United is a great home loan experience. The process has been streamlined and everyone is on top of all of the needs to get the loan processed in an extremely efficient manner. Alice and Betsy were great to work with and made the process easy. I had such good luck with my first loan through them, I came back when I just bought my new home.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Josh Dinkins was amazing through the home buying process. We really appreciated his patience and ability to communicate so well despite doing it long distance and in different time zones. If it were not for him we would not have chose Veterans United.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

Veterans United is the best loan service provider in the business. They go out of their way with energetic and responsive customer service. This is why I chose them for my second home purchase and will do so in the future should life bring me somewhere else.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

The team and system was awesome.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I have nothing but amazing things to say about my experience working with Chris from Veterans United. I spoke to many lenders prior and none of them can compare to the excellent communication, responsiveness and wonderful customer service I received from Chris. He is knowledgeable, professional, a great human being, and will walk the Earth to get you to the closing table if he says he can. I trusted him throughout the entire process from being able to get it done, when to lock rates and I couldn't be more than happy with the end result. I didn't feel pressured into anything, I felt comfortable the entire time with how well and detailed he explained everything. He educated me on a lot of things so I could feel confident going into my first home. I couldn't be more grateful to be typing this as I'm sitting in my brand new home. THANK YOU CHRIS!!!P.S. I am not a veteran and would not have known unless my good friend had referred Chris so thanks to my good friend too. I am recommending Chris to everyone I know.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

1 out of 5 Stars

Veterans united as a whole is great for AD and veterans of the military but to say the least the team we were assigned was horrible. Lack of communication or concern we always had to reach out to our real estate agent instead of the people in charge of our loan. When we finally closed on our house our VU team never even congratulated us until our real estate agent sent our picture to them definitely got the feeling they’re just doing a job. Loan coordinator was terrible at answering our questions and horrible communication and near impossible to get a hold of for questions and concerns.

Response from Veterans United

Hi Colin, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

VU is an amazing lender.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

I don't think I would have even gone through this process without the help of Veterans United. I had never purchased a home before. I only knew that a VA loan existed. Reaching out to Veterans United changed my life. They made it simple. I had a great team. I cannot express in words how happy I am with the end result.
Thank you all.
-Mark

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

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5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

The easiest and informative way to purchase a home, Veterans United is the company.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

Justin was so friendly and kind. He did an excellent job.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

More Reviews

See all 428,006 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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