Outstanding service!
This is our second home loan with a Veterans United and I will say that it is just a great experience. It feels like our loan team is right along with us through the whole process and genuinely care about who they are helping. Absolutely amazing!
Great service from beginning to end. Good explanations at every step of the way and super timely communication. Seamless process.
Everything went smooth and fast.
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They processed everything very quickly to enable the purchase of my home.
Communication is everything, we felt at times we weren't in the loop and kept informed of progress or potential issues.
Kelly was great answer all our questions made this process very easy will have customer for life.
Each load officer helped me to the end of my closing. very professional people.
timely, patient, knowledgeable, and always there when needed.
They we very professional and handled everything like I was their most important customer. Very pleased with the whole process.
The process was a horrible experience. Although our loan team was nice it felt like a puzzle. They did not put a packet together to ask for everything up front it was asked for in pieces. Our closing was delayed by a week due to underwriting and loan officer asking for items 3 days b4 closing. At one point we were ready to throw in the towel because the process became so over whelming. Towards the end of process we were not even exciting . We came to a point where we were just waiting to see what other documents underwriting would ask for and how much longer closing would take.
Brian and the team that helped us with our home buying process did an outstanding job! Everyone was professional, courteous and respectful. The process was streamlined and easy to use! I cant thank you enough!Reslectfully,Mike House
