I cannot overstate how pleased Cyndi and I or with the Professional services you provide to Veterans.
We did not use a real estate agent referred by Veterans United. Our experience with the team at Veterans United was great! I would definitely recommend Veterans United to any of my friends who are buying a home.
The overall experience was great. This was the 2nd home loan I used Veterans United for and I was very impressed with the speed in which the loan was processed and closed.
My previous Loan Officer, Meredith Carroll provided outstanding customer service. She was always willing to go the extra mile and ensure all documents and paperwork were signed and processed timely. She interacted with me directly and my realtor as well. When ever there was any issues between the realtors (mine: Lillian and the seller's agent) Meredith was always willing to help resolve my concerns with Lillian. Meredith helped to ensure the process was streamline and a smooth transition to the end.
I also appreciate the work and expedient process by Nicole Bridgeman Harvey. Nicole was diligent in ensuring that all paperwork needed for underwriting was signed and submitted timely. Nicole really stepped in to ensure the final closing process was on time and that the title company had everything they needed to close on-time without any issues. I really admire that Nicole stepped in to assist in any way she could when Meredith took on another position.
I thank Veteran's United Realty coordinators for referring me to Lillian Hardaway. Lillian was absolutely the best, she walked me through the entire process from renting out my condo to buying the new home I have today. She was a real "boots on the ground" trooper and stuck by me throughout the entire process until we found the perfect home. Lillian also went the extra mile, day and night to address all my concerns!!! I would recommend Lillian to anyone looking to buy a home, she is an excellent agent and cares about her clients to make ensure they are comfortable with the choices they make throughout the entire process. Excellent team!!!!
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Keep up the good work!
As stated, The overall experience was pretty good . I have nothing bad to say. My only small suggestion was that towards the end waiting to know if we had a go or a no go the time that was giving to us took in extra day and that got me scared a bit. It had me thinking maybe the news was bad but other than that all good.
I cannot express myself enought totally content and humbly happy thank you so so much!!!!
We used a closing agent instead of a real estate agent and we were very pleased with her. She was selected by the seller, not Rob Dycus.