Maggie and Rebecca both was very nice to do business with and sometime old people are difficult to deal with but they just treated me very nicely and explained the whole process to me. They answered all of my questions and I appreciated them very much. Thank you Maggie and Rebecca.
Nick and crew are always on their game.
Shane and Ryan were great, they helped a ton and made the process virtually seamless.
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Everyone was very helpful and took the time to actually talk to me and explain things. I was again very impressed with the customer service and professionalism of everyone I had the pleasure of speaking with.
Seemed that too many required items were overlooked until the last minute.Too many people handling the loan process!Kenna Rasmusen is a very valuable personnel. She was always on top of the things.
Nick and his crew did a great job! When my wife's sister passed, it was a nice surprise to receive beautiful flowers and card! Truly family.
Would have been a 10 but for a hiccup on the loan qualification amount. The problem was resolved though and everything went very well after that.
During the time Shawn was on a brief leave, the communication of information needed slightly lacked. When I had a question about documents required it took me several attempts to contact someone to explain the requested documents.
I don't believe that my loan specialist Craig Anderson was interested in closing on time. I had to run around and meet conditions for the underwriting dept. that should have been resolved earlier to ensure my settlement date was meant.
I had been told that the process to get a mortgage would be nightmarish, however with the team from Vets United it was a breeze.
THE ONLY THING THAT I DID NOT LIKE WAS, THAT MY CREDIT WAS LOOKED AT TWICE IN 7 DAYS WHICH MADE TWO HARD INQUIRIES ON MY CREDIT REPORT. IT TAKES TWO YEARS TO GET HARD INQUIRES OFF YOUR REPORT.
