Although the people were great to work with I think the process could've been more efficient be it more on the under-writers side. We were asked several times for the same paperwork over and over whether it be verbal or auto-generated too confusing
Dave and his time were the best, they were there for every question and supported us through the whole process
The end goal was achieved. I an very pleased. Their were some bumps along the road, but in my case I was buying and selling at the same time.
They were great answered any question we had promptly.
Friendly and professional. Ready to help at a moments notice and in contact through every step of the process. Great service.
James Walrod was outstanding always there when I needed him
Very friendly and helpful.
I have recommended VU Home Loans to my fellow vets in my work place.
We kept going back and forth on what was needed or wasn't needed. The process was stretched and dragged out for no reason.
Veterans United provided in a timely manner the information I needed to process my loan. They followed up with me every step of the way until I closed escrow.
My wife and I would like to give our heart felt thanks to the staff of Veterans United. A professional staff, helpful in every step to the end. Thank you again for making our home ownership a reality.
Customer service that surpassed all possible expectations. Very genuine and compassionate staff. It is abundantly clear that everyone at VU loves what they do and they love who they serve, their clients.
