Tina Cigala was outstanding to work with. She responded to my emails quickly, and answered all my questions and made the process run smoothly. She was very professional and knowledgeable. Her assistant Erin Gersbach was also great to work with.
I am very pleased with my loan. It was the best option for my family.
RIDICULOUS AMOUNT OF PAPERWORK. GREAT THIS IS AVAILABLE FOR VETERANS, BUT WHO IS GOING TO READ AND UNDERSTAND THE LEGALESE OF ALL THE HOOPLA AND MAKE WORK FORMS. KEEP IT SIMPLE! FORTUNATELY PERSONNEL ARE OUTSTANDING.
From July 2015 to December 2015, we experienced and endless request for additional documentation to secure a VA loan. How about a checklist from underwriting?
I really appreciate both Shane's and Zack's willingness to go above and beyond the norm, in order to pull this off. Besides dealing with a stressed out buyer, they skillfully dealt with numerous, last minute, changes. I can't thank them enough.
Nichole was very responsive and attentive to my needs.
What made my experience great was the fact that my loan officer David Kitchen was honest with every answer and his professionalism for when I had doubts was amazing. I would definitely like to deal with him again the next I purchase a new home
Fast and easy, everything went smooth
Lance and Camron are get to work with. Super fast and great customer service
already talked to neighbor at the old home.
everyone there was very nice and helpfulthank you for all you have done for us
The process was very easy. The specialists were very professional and courteous throughout the whole process and kept me informed throughout.
Brandan Hines did everything in his power to assist me in the refi process. Thank you so much.
The relentless, seemingly unending, demands for documents and data wore on me after a few weeks. I never knew when it would end...always "one more thing" was required. There was more...but it's over now so it's senseless to dwell on it.
I understand the complexity of the paper work. A bit overwhelming but the end result was great.
We had very positive feelings about the loan and everything went very smoothly with each step explained and followed up on . The rates we got were very good and helped up lower lower our home loan payments
