friendly and extremely helpful.. very willing to go the extra mile!
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Appraisal step was delayed by at least one week for a reason that I overheard should not have been the case: the appraiser was performing this role on a half-time basis and another in this industry also on a half-time basis.
Other then the hiccup with the wife's payroll everything went very smooth.
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The experience from start to finish was amazingly smooth and everyone involved was great to work with.
They are a little picky about certain things but overall great!
overall experience was outstanding and the processing ofthe loan was seamless and easy with the tremendoussupport and oversight by Tyler Billington. i am very gratefulto him and his team for their support and assistancethoughhout the process.
Andy Miller and Ryan Peterson were amazing. I knew what to expect at each stage of the process. There excellent communication was greatly appreciated.
We certainly appreciate Will McCullah's professional and proficient attitude. We especially were grateful for his seemingly boundless patience with us in clarifying communications during the refi process.
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Very helpful all the way through the process.
I can't say enough good things. The process was smooth, fast, and I was well informed throughout. I know several other people going through the home buying process through other lenders and they have all had problems. VU could not have been easier.
Being a first time homeowner, the loam process was a bit scary - only because I have never gone through the process before. Tina is wonderful! She explained everything in detail/walked me through the process. Her patience and understanding helped me!
