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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,985 reviews
790 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,985 unfiltered reviews

Starting on Page 14695 of 15,333. Return to Page 1

4 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Adam Crutchfield and Jason Brown were outstanding to work with. They have great communication skills and are so helpful. They always answered every question, and if they didn't have the answer, they found it.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

They were thorough and quick to answer any questions or concerns of ours.

headshot image of Don Neely

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars

Todd was great throughout the whole process.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

I was impressed with Joe Newberry and Cole Crawford. They were a pleasure to work with.

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars

Thanks to Ashley, Kendra and Veterans United for made our first buying experience a breeze. Your excellent service, frequent communication, professionalism and dependability, made the buying process so much easier for us.

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
headshot image of Lance Hainen

Loan Officer: Lance Hainen

NMLS# 910445

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars

See additional comments please.

headshot image of Michelle Jones

Loan Officer: Michelle Jones

NMLS# 928910

5 out of 5 Stars

Outstanding service. We just closed on our new (to us) home. Ryan and his team were all great and very, very professional (did I say very professional. They always thank us for our service (my wife is a veteran and I am a military retiree

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

I am the daughter of the new homeowner!! I explain to Mr. Bales what I was trying to do and why!! I know we all work to make money, and sometime you feel like it all about money!But!! Not Mr. Bales!!I believe in GOD!! Mr. Bales was GOD sent!!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
headshot image of Ryan Kluttz

Loan Officer: Ryan Kluttz

NMLS# 197376

3 out of 5 Stars
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

Was a painless and smoothe process

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars

Veterans United was outstanding in there service, communication and clarity from the very first time I expressed interest in a home loan. From teaching me the basics to helping me close on a home while overseas, they did an OUTSTANDING job!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4 out of 5 Stars
headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

4 out of 5 Stars

There are only 2 issues that made this a less than perfect experience. One, there was a slight delay in my appraisal. Second, my original loan officer left the job just before closing. Overall, however, I was very pleased with VU.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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Experience first-hand why 366,348 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

The appraisal report was just a little slow and ran uncomfortably close to the closing.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars

You are so blessed to have people like Nick Holman, Jeremy Grove, and Maggie Stegemann working for your company. These individuals not only are very knowledgeable in all processes associated with buying a home, they are friendly, helpful and caring.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars

Great prompt help from all.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

I think they did good very quick compared to past experience and great communication with every question

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3 out of 5 Stars

We had to provide unnecessary paperwork to underwriter several times which could have been common sense as to why a credit report was ran for example setting up utilities for new home and why deposits all of a sudden in bank accounts (ie Payday)

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

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