I do not know how you can improve on perfection, this is by far the easiest home purchase I've ever experienced. Mason and Justin are to of the best. I would highly recommend them to any veteran in need of a home. these guys went all out for me in every aspect of the home buying process. way to go guys! Thanks for an excellent job.
Please remember that some of your clients are not young people and may require a little more of your time and patience.
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Overall I was happy with the experience. Since I had never gone through the process of purchasing a home prior to this, I have a few suggestions. It was difficult for me to know all the proper questions to ask , so I feel your representatives should be more sensitive to that aspect. I feel I may have saved some money had I understood fully what I could have shopped for, I know it was in the paperwork, but in so much ,a person such as myself should have had those kinds of things verbally pointed out to me. Mason and Amanda were more than professional and easy to work with, I don't want to give any negative comment towards them, I just think your company should discuss , thoroughly. all the options for the financial aspects of the loans. If you want me to clarify this with me , please feel free to contact me.
As a first time home buyer , there were several things I was not aware of, but having the loan officer keep us informed of everything going on was important, even if all parties are not present! IE I was over seas for the duration of the home buying process. And was updated from my spouse.
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