After speaking to other lenders . I felt lost and hopeless . After finding the phone number of Veteran United Loans . I called them and they never said no ! They helped me through the entire process . We finally closed on our home !
Very professional and responsive.
Very great experience very professional and helpful and explained everything during the entire process. A plus in customer service. Truly veteran friendly and they make you feel like you number one during the entire process, love the loan tracker.
Excellent response times with questions and paperwork
Blake was exceptionally pro active with me obtaining a very suitable loan and expedited the process.
VU provided an unprecedented customer service experience. Truly I was overwhelmed by their ability to walk me through such a complicated process and make it so easy and painless. Steve & Danielle could not have done a better job. Thank you so much!
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Angie and Catie are superb. They answered every question I had and a few I didnt think of. When I got frustrated, they went the extra mile, to assure me that all will be ok and followed through to accomplish just that.
professional and personal at the same time, true old school service!!!!!!
Very impressed with the professional care and attention and willingness to answer all questions.My real estate agent remarked many times about the VU's professionalism and timeliness.
Great working with Sydney Mcfall, a true professional.
Spencer and his team were AWESOME!!!!
Veterans United Home Loans had a very user friendly website and easy to make contact with. I had no problem with communication with them at any time. Emails were prompt and responses as well. Only experienced one incident I thought was overkill.
Process was explained in an easy to understand way. Real estate agent selection was simple. Agent was excellent in his job and a very knowledgeable and friendly person.
My loan officer Jared Ramsey went above and beyond to help my wife and I with this loan. It was a true honor working with Jared. Thank you all at VU for all the help.Especially thank you Jared.
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Solid operation that truly focused on customer service in addition to getting the transaction completed ahead of schedule.
Mr. Gentry Coffman is one of VU's greatest assets. He worked tirelessly in helping my family go through the loan process as painlessly as possible. This is my third VA loan and I can say I've never had a faster more pleasant experience.
I shopped around for months and you guys proccess was the best.
It was a pleasure dealing with such pleasant and professional people. Ashley was absolutely wonderful from start to finish. She was a delight to work with. Although I didn't have much contact with John , when I did I was always pleased. Thank you! ;)
