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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,209

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 416,209 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Really great worl by all! I've already recommended VU to some others that I know. Definitely look forward to working with them again when the time is right.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Veterans United made this process very easy and hassle free. I'd recommend Veterans United to everyone I know who is looking to purchase a home. Thank you!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The whole team was great Brook, Brittney, Kimberly and Nathan were awesome to work with.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
Photo submission from Michael H.

The whole team, including Jenny, always made me feel at ease through the whole process. This is me and my new house that was made possible with the help of Madison, Jenny, and the rest of the team at Veterans United. Thank you all! This would not have happened without you.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

I have already begun singing the praises and recommending people to VU. Going forward I will definitely use VU again.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend

We are first time home buyers and luckily found our dream house thankfully we had vetrans United and Zach was there every step of the way. We ran into issues closing and he made it work. We just closed on our dream home

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

My husband and I needed to refinance our house to help us financially. We were referred to VU from my inlaws based on their experience we decided to call. Nichole and Mason have been amazing. We tried our original mortgage company since we were established with them. They denied us immediately (even though we have been with them for 9 years and never missed a payment) and they didn't even come back with a counter offer. Once we contacted VU the team really worked with us and helped us with ever step that needed to be taken. Every question was answered and our initial goal was exceeded. Now was can get back to living and enjoying life without having such a stress from finances. Truly, this team is AMAZING!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

HELL YEAH!
Zach Ward & Kat Spellman, what a team! We went through a banger of a situation and the whole team rallied! The crew stretched their abilities and nailed it for us! Taking care of business!!
Thank you.
We liked having the ability to provide our required documents electronically. As well as knowing exactly what was needed/remained to do/sign/gather etc. was straight forward.We’ve done this loan thing a few times and this was by far our best experience. Wish we would have known about Veterans United sooner.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

Veterans United really made the process simple and painless. But I credit my team for that. Super nice people very professional but very personable at the same time. I knew they had my six! Thank you Jake and Johnna and best wishes for the both of you.
Sincerely
Chuck & Rambo.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
Photo submission from Paul H.

I would definitely recommend Veterans United, to any veteran wanting to purchase or refinance a home. The loan Officer Mike Farris was nothing short of EXCELLENT. He WILL fight for you and get the job DONE! He stands up for his customers.

headshot image of Mike Farris

Loan Officer: Mike Farris

NMLS# 1881776

5 out of 5 Stars
Would Recommend

I cannot express my gratitude enough for the team! Thank you guys so much for putting this veteran and his family in a very nice and comfortable home!!

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend

Best experience of my life.We've found my dream home

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

This was amazing. Easy. The truck is to TRUST your team. And the only way to do that is if you have a competant team. (Caveat) That team also has to communicate to your the feeling of competence and professionalism. And at the same time be human and laugh as well.
Me.being a ex military makes me a control freak micromanager and there are 3 ways to do things the right way the wrong way and my way. I had to let all the go. Gave the reigns to my team and said... Ride or die..they got me over the finish line with change !! . We not only had all the ducks in a row , we had some left for the grill💥🤣

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4.5 out of 5 Stars
Would Recommend

I appreciate the entire team for their involvement and support.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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4 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

All team members were outstanding and made the process of buying my first home a seamless one! 100/100! Great work!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Over all things were great. The only time there was an issue was when things were handled by two other people and we were not on the same sheet of music.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
Photo submission from William E.

Our experience was amazing, Veterans United worked really hard to help us achieve our dream home! We are now happy home owners. Thank you Veterans United and the entire team!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

More Reviews

See all 416,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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