Veterans United is the only place the would help me after finding out i didn't meet the requirements for a home loan at the time i applied. They worked with me through the department of secondary approvals to get me where i needed to be to get pre approval. After that Zach and his team did a great job guiding us through the rest of the home buying process making a difficult task fun.
What a great experience Alice and Mike provided. They were ON IT. Highly recommended
Shawn and his team were very attentive in the whole process. They led us through the process in a way that we could understand what was going on. They made it really simple.
You're going to have a better chance getting a lone with Vetrans United than a bank.
They took care of my interest of the home made sure all repairs were done and warranted.
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The team moved quick and got our house closed within 40 days. Only issue we had was how much money we needed to bring to closing. The number changed many times. When we thought it was high and called and asked why, we were told the number is just an estimate and it won't be that high. We got our final cash to close number on a Friday afternoon around 4:30 pm ET. The number was still higher than we thought, we called our loan team within 5 minutes of receiving the email from them with the final numbers. No one answered the phone. We were scheduled to close that Monday in the am. Luckily we were able to come up with the cash. I wish someone was able to answer my questions on Friday about the cash we needed at closing. It seemed as thought the team didn't really want to deal with us going into the weekend.
Kinda wish Amber could be my personal banker.
That's how wonderful it was working with her and vets united. Very helpful, knowledgeable, professional. Answered my questions in a timely manner. Explained what I needed to accomplish to make the process go smoothly as possible.
Five star experience through the whole process.
If you are a Veteran in search of a home loan Veterans United is the way to go. I'm still surprised at what a smooth process it was.
i would recommend Steph to anyone looking to make a purchase. wonderful personally, and extremely understanding, and compassionate to all parties involved.
Have bought 6 homes in our lifetime. Easiest loan process we've ever gone through. People are polite, prompt, knowledgeable, and everything went smoothly. There wasn't a question they couldn't answer.
I was buying a "unique" property which made everything a lot more complicated. If not for Aaron Bates staying in contact with me, I would have been completely in the dark about what was going on in the loan process. He a great job staying on top of things and made sure people were doing their jobs. He got things done.