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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,636

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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Showing all 428,636 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

3.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

So Proud To Have Served
🇺🇲.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend

This is our first home and you all made it go as smooth and stress free as I ever could have hoped.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
Photo submission from Benson K.

Highly recommended, if you have any questions they were answered in a very timely manner. The whole team was very helpful and professional.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Warren was ok but pawned almost all the showing we went to to some one else

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

It went honestly absolutely amazing! I would recommend everyone that helped me in this journey of buying a house to anyone that asked me!
I see that Mr. Jim isn’t on one of these so I wanted to leave a brief comment on him. But Mr. Jim’s customer service was second to none. Absolutely amazing in all aspects! Thank yall so much !

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4.5 out of 5 Stars
Would Recommend

Although VU is remote, having a local agent meant we had immediate access if needed. Amie went above and beyond to ensure we were supported at every turn. There were some glitches on the buyers team which she was able to rectify quickly once she had the info. Would highly recommend her!!

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

Veterans United put us in our home in 2012 and we turned to them again in 2025 for a cash out refinance. Jay and his team made it happen! Very smooth process. We constantly receive refinance solicitations in the mail from other companies but I only trust Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

I also want to give a shout out to Brittany for helping me get through my to-do list. Thank you for your help!

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
Photo submission from Garrett M.

The whole Veterans United team was very helpful, polite, and motivated. They were very proactive in reaching out and answering questions, they definitely made me feel more confident about the home buying process! I thought buying a house was going to be one big, constant headache; but working with you guys made it so easy and now I have a house! Thank you!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

From beginning to end the process was very simple, never had a problem talking with anyone at Veterans United. Questions were always answered quickly. I would without hesitation recommend Veterans United to anyone

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Process was fast, smooth and I felt like very well taken care of. Communication was great, I was able to get questions answered right away. Information pushed out was great and well organized.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

At 42 I am a first time home buyer. Nervous and pessimistic would have been an understatement for how I felt doing this for the first time. Veterans United, as a whole, was absolutely incredible to work with. From the team to the organized manner they operate was truly a pleasure. Excellent website, email and text interaction. My career deals primarily in large industrial contracts and daily customer interaction. By the time we closed I was taking notes on things that I can do better for MY customers.
A massive thanks to Marlon Galbreath, Chris Kubat and the team. Well done.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
Photo submission from David P.

Very professional. Information was pushed to me vice me asking all the time for info or what to do next. Very helpful answering questions and explaining the many different processes and why things are done a certain way. Great job.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

The whole experience was quick and seamless. My loan officer was consistently accessible and made it simple to reach out with any questions I had. I appreciate the support!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Great work team. The communication was excellent. You guys were on top of everything and it made the process stressed free. Thank you

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Veterans United turned out to be one of our best ever loan experiences and the company was well represented by Evan Mehuys and a credit to your company.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

More Reviews

See all 428,636 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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